Rishton Auto Care Reviews Summary

Professionalism and Expertise

Pros:

• "I was thoroughly impressed with their professionalism and expertise."
• "Rash at Rishton Auto Care was not only friendly and courteous but also incredibly knowledgeable."
• "The dealership was very professional, knowledgeable, and easy to work with."
• "Excellent customer service by all the lads at Rishton."
• "Agent was very good. I found him honest."

Cons:

• "Absolutely awful. Do not buy a car from this garage. After sales care is none existent."
• "Absolutely untrustworthy!!!! If you are desperate to buy a car from these guys get everything in writing."
• "Don’t use this back street garage. Had a problem within 2 weeks of me buying the car."

Customer Satisfaction and After-Sales Service

Pros:

• "What truly stood out to me was their commitment to customer satisfaction."
• "I am really happy with the Volkswagen Caddy Maxi I bought and the whole process."
• "Rash has been nothing but amazing with the initial purchase to also giving me a courtesy call."
• "Rash was brilliant at answering our queries when we bought our replacement car off him."

Cons:

• "I’ve had someone check this car over and said that they had switched the light off and he knew that after 70 miles or 30 turns of the key the light would come back on."
• "Car gearbox faulty, I called them immediately they would not come back."
• "I had a fantastic experience with Rash and the team at Rishton Auto Care getting my first vehicle, a Caddy Maxi."

Quality of Vehicles

Pros:

• "The car was in immaculate condition when we collected it, was superb to drive and very sturdy."
• "I purchased a Audi and Rash has been nothing but amazing."
• "Recently purchased a car from here. Very professional and friendly staff. Cars kept indoors in clean well lit area so great for viewing."
• "Bought an Audi A7 form this dealership. Got to say the customer service was first class."

Cons:

• "On the journey home within an hour the engine management light came on then further down the road the adblue light came on."
• "Drove car away brakes vibrating under foot .. warped rear disc. All bolts on rear wheels had issues with either rounded or different sized."
• "Bought my first car from this garage 2 weeks ago.. worked fine for a day but after a day all I am getting is issues every other day with the vehicle."

Integrity and Honesty

Pros:

• "I found him honest. He helped me understand why the car I choose was good."
• "Rash was very honest about the car, explaining minor faults without glossing over them."
• "Rash was so professional, helpful, polite and honest."
• "Great experience dealing with Rash and his team. Very helpful and honest."

Cons:

• "They obviously knew there was a problem with this car."
• "They wont service your car like they say, the mileage is always clocked back on every car so take a mileage checker."
• "The lesson is to never buy from this poxy car garage they will rip you off and you have a price to pay trying to fix their car they sold to you by lying."