Address: N Holme Rd, Louth, LN11 0JQ, United Kingdom
Phone: +441507607007
Rating: 4.9
based on 217 reviews.
Customer Service
Pros:
"The service I received from him was second to none - from beginning to end."
"Staff were friendly and knowledgeable with no pressure whatsoever."
"Darren was excellent. He conversed with me outside of business hours, went out of his way to make the deal happen."
"Really went over and above to help us and our VW Transporter now runs like a dream after a remap and essential EGR work."
"A really first class service, we will certainly recommend LVW to everyone."
"Excellent service from these top guys and that's why I keep going back!"
"Daniel and his team could not do enough for us."
Cons:
"They then replaced in tank fuel pump and cables 520 quid, this made no difference, found out it was 100 quid sensor, which should have been replaced first as multiple faults on diagnostics indicates possible sensor problem, very disappointed."
"Won't be going back, injector fault light came on my van they diagnosed high pressure fuel pump 730 quid, this made no difference."
"Not good at all. Was told my Mazda MPS would easily handle a stage 1 remap. 2 weeks later it shot a con rod out the side of the block."
Vehicle Condition
Pros:
"The new car was immaculately prepared for collection and is a joy to drive."
"Car was IMMACULATE."
"I could have driven the car away that very same day, as the car had already gone through all its preparations for sale."
"When we collected the car it had been detailed to a very high standard."
"Purchased a VW Golf which was in better condition than the pictures displayed, not usually the case with modern day dealers."
"The car itself which I purchased was gleaming clean and practically looked brand new, even though it's a used car."
"The vehicle is 9 years old but in absolutely immaculate condition and I LOVE it!"
Cons:
"Went to view a vw. Unfortunately it had sold."
Customer Experience
Pros:
"The whole buying experience was relaxed and straightforward."
"Travelled from the North East to buy a car and it was worth the effort."
"Great service from all the Volksworld team from start to finish!"
"Pleasurable experience dealing with Dan from start to finish."
"I've purchased three cars from Volks World and each time the customer service has been exemplary."
"No pushy sales and all questions politely answered."
"I bought a car from the Darren at Volks world for my daughter, from making the call to test drive, to driving away with the car away. The whole experience was a pleasure."
Cons:
"There was a minor issue and it was resolved in less than 24 hours which is more than you could ask for."
Staff and Service
Pros:
"Friendly and knowledgeable staff."
"Paul couldn't have been more helpful and friendly."
"I very recently dealt with Dan when purchasing my audi a1 sport and found him extremely helpful."
"They arranged for one of their drivers to pick me up directly from the train station which I thought was extremely kind and also helped me out A LOT."
"Many thanks to Danny, Darren & Jed for looking after me again."
"Really, really pleased with the friendly, professional service I received from him!"
"Excellent value for money."
Cons:
"Despite this small mechanical hiccup these guys still pulled out the stops great communications and 100% honesty throughout."