Automotive Cars Reviews Summary

Category: Used car dealer

Address: Aireworth Mills, 3D, Aireworth Rd, Keighley BD21 4DH, United Kingdom

Phone: +441535607976

Rating: 4.9
based on 142 reviews.

Customer Service

Pros:

  • "Graham phoned to let me know and tranferred the money back immediatley. All very straightforward and easy."
  • "Great communication even after sale..Graham was a superstar....no pushiness or pressure."
  • "Nothing is too much trouble and I would return to Paul to purchase a car anytime without hesitation."
  • "The knowledge they have not only of the cars, but the set up of the vehicle is second to none."
  • "Paul has been nothing short of incredible during the car purchasing process & aftercare service."
  • "Tim was extremely polite and helpful throughout and gave me great confidence when purchasing from the company."
  • "Paul ensured the process was as easy as possible for me from start to finish."
  • "Graham was a lovely guy with a lot of time for the customer."

Cons:

  • "Feeling very generous giving this place and Graham a one full star review. AVOID AVOID AVOID this trader."
  • "Customer service and communication after purchase HORRENDOUS and after a while nothing."
  • "After Graham stopped responding or communicating with me 3 weeks ago I’m now sat with a 17k car I can’t drive."
  • "Obviously when contacted by finance company he denied everything saying that I never showed intention to buy the car."

Quality of Vehicles

Pros:

  • "The car is in tip top condition as described in the advert."
  • "Collected a BMW M340i from these guys, car is absolutely superb."
  • "The car was exactly as advertised and i am having so much fun driving it around."
  • "I purchased a Triumph Daytona 675 from Graham. The bike was well prepared and supplied with a full document pack."
  • "Purchased an extremely low mileage Honda CBR600RR from them last week. Their service was excellent & the bike just as described."
  • "The bike was delivered very efficiently to London on time and was exactly as described."
  • "I bought a Audi a6 from Automotive cars and received a first class service. The car itself is just as described and looks great."
  • "Bought a lovely 7 series today for an excellent price, best I could find on internet."

Cons:

  • "I'm now £6000 deep into repairs. That said, Keighley Automotive is not at fault for that!"
  • "I bought a car from Automotive Cars over a year ago, I'm now £6000 deep into repairs."
  • "Feeling very generous giving this place and Graham a one full star review. AVOID AVOID AVOID this trader."
  • "Sorry to ruin your perfect score but my experience with this dealer was a terrible disaster."

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