The Owain Glyndwr Reviews Summary

Food Quality

Pros:

• "An excellent eating establishment the food is great."
• "Good veggie burger."
• "Food here is absolutely wonderful, plenty to choose from."
• "The food was delicious and generous in portions without being OTT."
• "Really enjoy the fish&chip and baked aubergine here. Tasty and only cost for 15 pounds."
• "The Lasagne is the best I have ever tasted."
• "Stopped here for lunch whilst out in Cardiff. Great service, and one of the nicest veggie burgers I've eaten in a long while."

Cons:

• "Visited today for a meal out with friends while Christmas Shopping in Cardiff - had a mixed grill very little food at premium prices."
• "Very busy, I ordered a festive burger when it arrived it looked the part when I cut into it it was raw!"
• "Very disappointed with the food today. Gannon egg and chips. Eggs were so burnt that the underneath was black and crispy!"
• "But my recent visit, I had the 3 small plates and had the cauliflower wings again and was served this disappointing plate."
• "Food was over priced. Small portions. No value for money at all."
• "A chicken burger which was so dry with a solid bun, mash potato with a beef pie which was also dry, & not that hot."
• "Absolutely terrible food we received today."

Service

Pros:

• "The atmosphere is very friendly."
• "Such friendly staff, the service is speedy and amazing."
• "The staff that I met were friendly and helpful."
• "The staff were incredibly helpful and brought out not just a big bowl of water but also a bowl brimming with dog treats."
• "The staff were very welcoming, security/covid regulations were very well organised."
• "The staff are pleasant, enthusiastic and go above and beyond their duties."
• "The staff were fantastic, all friendly and helpful despite how busy the place was."

Cons:

• "The waitress charged for a coca cola instead zero and charged too much."
• "Extremely rude member of staff, no manners and should not be a front of house team member!"
• "I was the only person at the bar and was totally ignored while they were busy doing nothing."
• "Kitchen staff were rude to Bar Staff."
• "Not a single member of staff came over to ask if food was okay, despite them walking past us."
• "I didn't find the staff very friendly, even going up to order it seemed like I was bothering them."
• "We asked young lady the stuff of this place to clean it. She had very bad mood and she was very happy to share her bad mood with us."

Ambiance

Pros:

• "It's a bit soulless as a pub but they were playing all the weekends sporting events on TVs throughout the venue."
• "Cool place to watch football on a weekend as well and a pool table."
• "Just normal great Welsh atmosphere!"
• "Always great atmosphere when I walk through the door."
• "Set on 2 floors with many t.v. screens dotted around, including a large screen both upstairs and down, and with the lights dimmed and the excellent sound system the atmosphere is tremendous."
• "Great City Centre Pub! Awesome atmosphere on a match day too."
• "A really great pub loads of locals were chatty nice friendly and very reasonably priced compared to other pubs in the area."

Cons:

• "We noticed one of the tables had sick on it which hadn’t been cleaned."
• "The pub itself smelt so bad that we decided to try and finish our drinks quickly so we could leave."
• "Very cold upstairs in the loos and no Wi-Fi and seems that 4G can't get through the very thick walls."
• "90% of the tables were covered in empty glasses and plates, upstairs area looked like a bomb had gone off."
• "Wasn’t nice having to walk up the stairs to the toilet and be greeted with sick on one of the steps."
• "Awful experience, not the place to go to if you’re an ethnic minority it seems!"
• "The table was very dirty."

Value

Pros:

• "Reasonable priced drinks and food in a comfortable atmosphere."
• "Great food at very cheap prices."
• "Food was great and good value too (deal of the day)."
• "Good lunchtime menu. Cheap and cheerful. Had 2 courses for £10.50."
• "Prices aren't too bad and it's popular so must be doing something right."

Cons:

• "Nice pub but it's really quite overpriced for what it is you're easily looking at over £6 a pint for standard stuff."
• "Drinks were expensive especially the wine at over £18 for two glasses and a pint of lager."
• "Waited over 30 minutes to be served drinks cost nearly £40."