Alfred's Bar & Grill Reviews Summary

Food Quality

Pros:

• "The food was fantastic, compliments to the chefs."
• "Did not expect the vibe upstairs at all! Bustling atmosphere, amazing fresh food counter on display, really lovely done."
• "The food was amazing."
• "The food came out on lovely hot plates. Plenty and very nice."
• "Sunday lunch was lovely, really enjoyed the food."
• "Food was superbly cooked and well presented."
• "The food was delicious as usual."

Cons:

• "Then my wife's chicken was served raw inside."
• "The pork dish was tough and the creme brulee was barely torched on top."
• "Food was inedible, do not ask for monkfish it was rock-hard."
• "The food was cold,, although the plates were very hot."
• "The crème brûlée was like scrambled egg!"
• "The roast potatoes had no colour and were tough!"
• "The food was awful. The 'open steak sandwich' looked like a few chunks of dog food."

Service

Pros:

• "Alys our waitress was very pleasant, and quick serving always with a smile."
• "Our waiter Jay was brilliant and very quick and efficient."
• "Service was prompt, staff helpful and polite."
• "Friendly staff and good service, lunchtime menu was fine plenty of choice."
• "The servers were friendly, knowledgeable and helpful."
• "The staff were excellent, we were served very quickly."
• "Service is outstanding, food always perfect and atmosphere is always great!"

Cons:

• "Service poor we should had 7 chips only 5 arrived after asking several times."
• "Will not return after a disappointing meal and RUDE member of staff."
• "Service was slow and our waiter was rude to me whilst taking our food order and rude to my friend during the dessert order."
• "Service not good. Not one person came to explain how the restaurant operates."
• "They just couldn't cope...this was our 1st and last family gathering at Alfred's."
• "The night was ruined by poor service."
• "Service was poor. Staff looked as if they'd rather have been out in the sun than at work."

Atmosphere & Accessibility

Pros:

• "Great experience first time visiting food was 5 star stayed the rest of the night for drinks with work colleagues."
• "As soon as we entered the atmosphere was superb."
• "It was pretty busy and that added to a wonderful atmosphere."
• "The bar and restaurant had a great atmosphere."
• "Fantastic food, great atmosphere and venue."
• "Atmosphere is always great!"
• "The atmosphere was lovely too."

Cons:

• "There is a problem with the lift not working for many weeks now."
• "Our favourite place in town but badly in need of a revamp. Broken toilet seat in ladies and leaking water on floor for months."
• "Very stuffy and warm inside."
• "The music was a bit loud."
• "The only downside to this place is they refused to play music on a Wednesday evening on our works Christmas night out which did spoil the evening."
• "Very disappointed in the service and the quality of cocktails we received on a Friday night."
• "Cigarette packages on the floor, broken glass untouched for long periods of time."

Value

Pros:

• "The prices aren’t the cheapest, however, the quality of the food speaks for itself."
• "Great offer of 2 courses and a drink for £12.50."
• "Can recommend for a great lunchtime deal, two courses and a drink for £12."
• "The two course and a drink for £14, very good value."
• "The lunchtime offer is well worth it."
• "Food here is great! Main meals with drinks especially."
• "Loved the food! The 2 course deal is great!"

Cons:

• "Good size portions though a tad expensive."
• "Prices on the high side, but you pay for what you get."
• "At nearly £13, that's expensive cous cous."
• "Food was ok, but not worth the prices."
• "Also the light fittings were full of dust as if they hadn't been cleaned for years!"
• "I do think taking a reservation fee for lunchtime bookings though is probably not needed."
• "Ordered a £24.95 house steak rare. Steak was served medium."