The Ship Reviews Summary

Food Quality

Pros:

• "First night, lovely food! All really tasty and came out really quick."
• "The food was excellent and arrived sizzling!"
• "Everything was delicious."
• "The Messy Mexican chicken is to die for."
• "So much to choose from on the menu and the famous sizzling dishes smell amazing."
• "The quality of food was great for the price paid and would highly recommend."
• "Food main courses here are soooo nice, reasonably priced too for the quality."

Cons:

• "Terrible experience, poor customer service, lack of availability of both food and drinks."
• "Awful christmas lunch, nothing was fresh the vegetables were uneatable."
• "Made three mistakes with our order."
• "Some of it was burnt."
• "Food was ok. Skillet way to hot and burnt the onion bed."
• "The 'sizzling' meal arrived barely warm."
• "The macaroni cheese did in fact contain macaroni and cheese, but that was around it."

Service

Pros:

• "Staff great good choice of ale food ok."
• "Upon entry staff were friendly and showed us to our table."
• "The staff are always really friendly and helpful."
• "Had a lovely experience here with my family."
• "Very helpfull Staff. Particularly Codie who went over and above the expected to ensure we had the meal that we wanted."
• "Nice staff and a lovely big pub which gets very busy."
• "The staff were superb."

Cons:

• "Waited 45mins for food didn't really seem that busy."
• "Waited 45 minutes for our table to be cleared from the previous customers."
• "Over 50 minutes wait for our food."
• "Took 30mins for drinks and got 1 out of 2 drinks wrong and over 40 mins for main meal then hour later for dessert."
• "Waited over 75 mins for the meals to turn up."
• "Waited ages just to get a drink."
• "Really disappointed by our visit today, Easter Monday. Waited over 50 minutes for three wraps and a child's meal."

Value

Pros:

• "The food isn't expensive. it's always good and the staff are very good."
• "Priced very reasonably."
• "Kids eat for £1 Monday to Friday from 3 to 7."
• "It offers an excellent value for money menu of 'pub grub'."
• "Great value for money and incredibly generous portion sizes."
• "Good value for a family on a budget with soft drink included with the awesome burgers and good portions too."
• "The value for money is excellent."

Cons:

• "I have been slapped with an outrageous demand of £85 for less than 90 minutes parking."
• "To top off the experience there was a rat that ran through the seating area."
• "As we waited for the meal we had both been bitten around the foot by hungry mites."
• "The food was slightly cold. The roast beef meat was tender but the frozen potatoes and vegetables were lukewarm at best."
• "I personally thought the desserts were a bit overpriced for the size but still tasty."
• "Beer is a bit pricey."
• "Parking a nightmare tho. Carpark small and camera controlled fines which I never trust."

Ambiance & Cleanliness

Pros:

• "We had a 6 week old baby that was crying, but that didn't bother the staff at all and we were given a lovely table."
• "Nice place to eat early doors. Clean and well set out."
• "Lovely pub serving great food."
• "Absolutely love the charm that comes with this restaurant/pub."
• "The outside area has been updated too and is perfect for food in the sun."
• "Spotlessly clean and all staff were smiling and friendly."
• "Very nice pub, very clean, friendly staff, Food was great, most enjoyable."

Cons:

• "Don't need full commentary of rugby and the post mortem right in my ear."
• "Hygiene, cleanliness could be better. Tables filthy, no clearing up of dirty plates, glasses etc."
• "The steak was supposed to be sizzling it definitely wasn't."
• "Tables absolutely disgusting I was sticking to it."
• "The pub has completely gone down hill."
• "We were disappointed with the lack of customer service and care!"
• "The staff were clearly working hard but there simply not enough staff there."