Evans Halshaw Peugeot Doncaster Reviews Summary

Customer Service

Pros:

• "Neil wasn’t pushy or full of jargon like the other places I visited, just very helpful, knowledgeable and friendly."
• "Absolutely amazed with the service I have been provided."
• "The customer service that I received from Saif was absolutely impeccable."
• "Richard Waring was extremely helpful, no pressure sales, just a nice experience!"
• "Adale was the greatest car sales man I have encountered. Not pushy, more than helpful and nothing was too much trouble."
• "I would highly recommend the team at Peugeot Doncaster if you are thinking of purchasing a Peugeot as your next car."
• "Overall Brilliant customer service and would take my car back if I ever have a problem."

Cons:

• "So far the local dealership are refusing saying that they Know nothing about this and cannot get anybody at doncaster to communicate with them."
• "Stay well clear of this garage just appalling after service."
• "Every time I make a phone call. Always pass on to other person like 4 times then finally spoken to someone who I need speak to."
• "Walked in on crutches and was told someone would be with me in a minute. Ten minutes later still nobody approached me to offer assistance."
• "If I could I'd give them less but 1 star is the lowest I can give, waiting 2 hours to been seen by a sales man after calling previously to arrange to go in."
• "Very poor communication from the branch."
• "Awful awful company and would advise anyone thinking of buying a car from here to think twice."

Vehicle Quality

Pros:

• "Myself, Wife & the kids are extremely happy with our new, used Peugeot 3008 HDi sport."
• "The new car is wonderful to drive and could not fault anything."
• "We certainly recommend the 3008 if anyone is considering buying an SUV."
• "The car needed a few things doing and they were done with on problems and the car was ready when promised and on time."
• "Great experience from start to finish buying our new 3008."

Cons:

• "The car was sold to me with faults that the branch knew about, had to take it back in within less then a week of buying it."
• "I had to drive the car that had a fault with its differential which could lock on the motorway and get it to Edinburgh, however I was told by Alison this car would be safe to drive to Edinburgh."
• "Car still has faults that they knew about when they sold me it and have now disappeared with radio silence."
• "Bought a car and within a few days had a major oil leak which was caused by their engineer who serviced it."
• "This car was not fit for purpose upon purchase this is disgusting treatment!!"
• "Then the boot sticks and wont open. Cant get it in for 4 weeks!!!"
• "The car was full of scratches and dents inside and out, the car was filthy."

After Sales Support

Pros:

• "A few days after we received the car, he emailed us to see if everything was Okay."
• "Umar and the team at the dealership resolved the issue at their expense for which I am very grateful."
• "Since I posted this I received an immediate phone call to discuss and sort out the problem."
• "Ali was excellent at keeping us informed and his communication with us was spot on."

Cons:

• "A SERVICE FROM HELL, as I have been without a car for a couple days due to pure incompetence."
• "Took them nearly 3 months to settle a bill and left me without a car, no courtesy car was offered or implied."
• "Bought a car from them, 2 problems 0 solutions."
• "They keep telling me they'll refund my £200 but I've not received it after 2 weeks of emailing and a bunch of phone calls."
• "The customer service at Evans Halshaw is truly appalling."
• "They say that you can go anywhere where is a 'Evans Halshaw' showroom to fix any problems but actually it's not."
• "Shocking Customer service!!! Bought a car that was sent out without any checks being done on the vehicle."