Address: Victoria Parade, Torquay, TQ1 2BB, United Kingdom
Phone: +441803212175
Rating: 4.4
based on 283 reviews.
Food Quality
Pros:
"Very good fish and chips. Anyway if you order cod, haddock or hake, all are delicious!"
"Fish couldn't be fresher."
"The food is simple and well executed. Very fresh products and you can really taste the sea."
"The fish and better were cooked to perfection and pure heaven."
"The fresh fish of the day are a must try, especially the Dover sole - I’m sorry but my mouth waters thinking about it now."
"Delicious tasty food cooked to perfection in a lovely rustic quite simple restaurant."
"The crab starter was incredible!"
Cons:
"Very expensive and the chips arnt great..."
"£14 for fish & chips is not cheap, considering the size of meal was like a child's portion."
"This restaurant seems to have changed, fresh fish selection was not great, chips seem to now been frozen type and not made with fresh potatoes, the cost was quite high considering what we had ordered."
"The fish was not very good and had very little batter on it and the chips looked and tasted as if they were reheated and cooked again."
"Food has gone down hill since my last visit 1yr ago. Choices available limited. Classic Haddock and chips, fish was soggy, no appetising at all and way overpriced at almost £50.00 for 2."
"The fish portions are so tiny now that its just not worth it."
"overcooked fish, very small and very expensive."
Service
Pros:
"The staff that looked after us were unbeatable, so fun, enthusiastic and knowledgeable."
"Only shopped for a drink today but after such incredibly friendly and welcoming service we will most definitely be back for food!"
"Thanks for a superb experience."
"The staff knowledgeable about the catch of the day and the fish is fresh as fresh can be."
"Friendly service and attentive staff."
"The staff were very friendly and Knew there fish."
"Our server Anna made the experience so much more delightful, she was so kind and always smiling."
Cons:
"The staff were very rude and kept us waiting for a long time."
"disappointed with being lied to by the man serving me."
"Don't expect great service and be prepared to be handed your menus and then ignored."
"Service was really slow and we had a long wait between the starters and main."
"The customer service was poor and seemed rushed."
"But the service couldn't be less attentive."
"Service was absolute chaos, ended up fetching wine from the bar half way through our meal."
Atmosphere
Pros:
"Atmosphere: cool. The place you want to hang out."
"The atmosphere was relaxing and family-welcomed."
"Atmosphere at restaurant was so cosy - you just wanna seat down, relax and enjoy your time here."
"Lovely staff. Overlooks the (extremely picturesque) harbour."
"A wonderful warm welcome and atmosphere."
"The restaurant has a wonderful atmosphere."
"There was an amazing atmosphere sitting beside the fire in a beautifully decorated restaurant."
Cons:
"The ambiance was lacking due to others having similar or worse issues."
"Place felt like the moon, no atmosphere and last visited in the 1970's."
"No atmosphere. Female member of staff had attitude."
"The ambience is ok, but sometimes it's a bit loud inside."
"Ambiance of the restaurant was dull and surprising with the cost of items."
"Cold and impersonal with insistence on ordering on an app."
"No atmosphere. Female member of staff had attitude."