Hooked Seafood Reviews Summary

Booking & Reservation

Pros:

• "Booking ahead is a must as it appeared tables were in high demand."
• "Would definitely return here next time we visit Windermere! Although beware the restaurant does get busy and hence booking is recommended (can book between 2pm and 5pm each day)."
• "Only when you book the table you get confirmation which also explains that you have 48h to cancel or you will be changed £30 per person for no show!"
• "The place is small and quaint, so book to avoid disappointment."
• "We would highly recommend you visit - booking is advised!"
• "If you can get a table, then it's a must visit."
• "I highly recommend this restaurant but the only thing I hoped would be better is socially distanced tables."

Cons:

• "Well, if you really bothered about reservation, please use a big sign outside your shop saying 'reservation only'."
• "Strangely hostile towards us... they claim to be 'fully booked' for the whole week."

Service

Pros:

• "They know what they’re doing and what they’re talking about what is comes to allergies and recommendations, and you can tell making the customers happy is their main priority."
• "Importantly to us, the staff were very welcoming, warming and took the time to talk to us, explain the menu and have a general conversation."
• "The waitress was lovely and very helpful (I am very fussy about my coffee)."
• "Throughout, the service was good and each course was delivered quickly after the previous course was finished."
• "The staff were really friendly and attentive, we never felt that we were forgotten about."
• "Waiting staff were super friendly and the service was swift."
• "The staff were fantastic and the food was incredible."

Cons:

• "Second time, I had very unpleasant experience with the staff."
• "The only waitress appeared to be inexperienced in the job."
• "The staff were surly and the other customers were not happy most of whom left the building as quickly as they could."
• "We were approached by staff asking if we are ready to order main while we were half way through starter with mouthful of oyster!"
• "Although food was good including the seafood served, the owner was extremely unfriendly, ruthless, impolite and had racial discrimination to some people."
• "The service was OK but was not remotely helpful or informative."
• "Staff were ok, wasn’t made to feel overly welcome."

Food Quality

Pros:

• "The fish and produce used is super super fresh and you can tell that from the first mouthful."
• "Absolutely fantastic food - cannot fault it one bit."
• "The main dish 'Scallop, Crayfish & Prawn Gratin' is absolutely an art piece, with mouth watering sauce which really elevate the crayfish."
• "The food was excellent. Hands down our favourite meal during our stay in the lake district."
• "Fish well cooked, tasty and perfectly combined with other ingredients."
• "The Dover Sole was absolutely spectacular, and my sea bass was delectable."
• "The food was such good quality, best fish restaurant I've ever been to."

Cons:

• "Tiger prawns were completely undercooked and raw inside - dangerous if we did not spot it."
• "Much to my regret, I have to give it a 1 star because following my evening meal at Hooked, I was very very sick."
• "The food we ordered was well cooked but very overpriced and insufficient."
• "Food was just bland, especially the swordfish!"
• "The Cod au Papillout (baked in parcel of parchment) - it had no taste what so ever."
• "Very overpriced and insufficient."
• "Totally tasteless crab... was more like tuna mayo."

Atmosphere & Decor

Pros:

• "Vibe: Chilled out atmosphere with friendly staff and nautical decor (that manages to avoid tackiness). Rapid service even when busy."
• "Food absolutely scrumptious, lovely chilled and relaxing atmosphere and very attentive staff without being over the top."
• "The atmosphere is lovely and relaxed."
• "Atmosphere is chill and cool, the staff is also really friendly."
• "Excellent atmosphere and great service too, even though it was really busy."
• "The atmosphere was a bit dead but I made it better."
• "Fresh and hearty Italian-style seafood dishes served in a casual, yet semi-sophisticated dining space."

Cons:

• "Added to this, the interior of the restaurant is incredibly drab and lacking in atmosphere."
• "It was a bit of a squeeze inside."
• "Strangely hostile towards us."
• "We found the atmosphere and decor pleasing, however they did run out of toilet roll in the ladies and we were the first sitting."
• "The dessert isn’t great not worth 8 pound for melted chocolate and marshmallows."
• "Food was ok. But poor standard of service."
• "Great food, however, extremely tourist taxed… would be great if they offered a locals discount to avoid paying the crazy’s prices local businesses charge for the tourist trade."

Value for Money

Pros:

• "This is a lovely little restaurant which is really good value for money for the quality of food you receive."
• "The prices were very reasonable as well!"
• "Good seafood and good service at a reasonable price."
• "Price is a slightly on the high side compared with the other restaurants but it is well worth it!"

Cons:

• "The food we ordered was well cooked but very overpriced and insufficient."
• "Very overpriced and insufficient."
• "£22 for what was effectively a starter! Also underseasoned. Won’t be returning."
• "Very pricey for what you get!!!"
• "Very expensive!! I would have gave more stars if it wasn't so expensive."
• "Heard it is a good place but portions were very small and expensive for what you get (very small fish on each plate with barely any additional food, just few pieces of vegetables for 20£ each)."
• "Trouble is I was expecting much higher standards judging from the high prices."

Menu & Availability

Pros:

• "The food is delicious, the menu is changed weekly."
• "The food; sublime quality and a top rate chef!"
• "The food was STELLAR!!!!!"

Cons:

• "There were a couple of things off the menu."
• "On a Thursday night, four main items on a small menu were not available."
• "Not everything was on the menu, so a bit disappointing."
• "To be greeted at 7.30 with no catch of the day, only 1 portion of mussels, monk fish replaced by cod a bit disappointing."
• "One of our main courses came 15 minutes after the other 2, and really wasn't what he ordered either."
• "I suspect that the trout they served was actually salmon."