Ping Pong Southbank Reviews Summary

Food Quality

Pros:

• "The food tasted amazing and there was a broad variety of items to choose from."
• "The food was absolutely delicious, the vegan menu is as good as the non-vegan."
• "Great place with friendly staff & excellent food."
• "The food was delicious (we had a wide selection of dim sum)."
• "Food was just out of this world. Flavoursome and delicious."
• "The food is very good, we did the dim sum menu of individual dishes."
• "The food was healthy and tasty."

Cons:

• "Absolutely awful food. Dumplings wasn’t authentic at all, wasn’t far off of hospital food with a kick of spice if I’m being honest."
• "Food is awful! Really poor quality."
• "Food felt microwaved and was very chewy."
• "The dumplings were slimy and overcooked, the tofu was tasteless."
• "Worse Katsu curry ever, chicken was heard and dry. No taste at all, sauce too thick."
• "The rest of the food was a combination of indifferent or bad."
• "The food was overpriced and the portions were small."

Service

Pros:

• "Staff were friendly and the service was great."
• "Fast efficient service."
• "Very good service and delicious food."
• "The service was second to none."
• "Despite always being busy the staff are friendly and promptly bring food and drinks."
• "Service was great. Staff was really friendly and knowledgeable."
• "Amazing service! We had a great waitress called Szilvia!"

Cons:

• "Had rudest conversation with staff over the phone."
• "Service is as awful as the Spare Ribs."
• "Service was a shambles and was understaffed."
• "The staff a bit slow and uncocerning more interested in getting their smoke breaks."
• "Service was very rushed and busy. Me and my girlfriend were sat down and then barely spoken too by any waiters/waitresses."
• "The service was incredibly slow. We were waiting almost 40 minutes before being able to place our order."
• "The service here was the most shocking I have experienced in London this entire year!"

Atmosphere

Pros:

• "Great bottomless brunch alternative from the typical cuisines."
• "The atmosphere was perfect too... a lovely set up!"
• "A great pre night out eatery."
• "The atmosphere in the restaurant was great, with a very London feel."
• "Me and my partner really enjoyed the atmosphere and it created an enjoyable night."
• "The venue is modern and trendy and the food delicious."
• "The outdoor seating was beautiful and clean."

Cons:

• "It was all a bit chaotic."
• "Your average noisy and overcrowded place in London."
• "It was very noisy with cramped tables and slow service."
• "Tightly packed venue, very busy hurried staff and cool robots."
• "The whole restaurant feels like it needs a kick up the rear end..Feels dated and lost."
• "Lively atmosphere, but can get very noisy - we could barely hear each other from across the table."
• "The dining experience felt rushed, the restaurant busy and very noisy."

Value

Pros:

• "Great value for money!"
• "We visited during the 3-6pm happy hour - half price on dim sum and drinks."
• "The meal portions are small but prices are also reasonable."
• "Enjoyed the Happy Hour weekday rates on some of the dim sum."
• "The price tag was fairly reasonable especially if you order a set menu."
• "It's quite a nice experience and one of the few places in London where you actually get the best value for the money spent if you go for bottomless dim sum."
• "The food is great, and brilliant if you can go when the 1/2 price deal is on."

Cons:

• "However, the portion sizes were quite small for the price."
• "I just cannot justify spending £6.55 on 2 small char siu pork buns ever again."
• "The only downside is that prices are too high for the quantity of food you get."
• "At full price this place is absolutely not worth it, it’s overpriced and the portions are small and basic."
• "You’ll be happier here for Happy Hour. The regular menu prices are steep for the quality and amount."
• "The food is also overpriced. Nearly £5.00 for broccoli stem? Avoid and save your money."
• "Prices are steep unless you go at Happy Hour."

Cleanliness

Pros:

• "The whole area is kept clean & the toilets are clean too."
• "Amazing service and lovely food, and the outdoor seating was beautiful and clean."

Cons:

• "Our table was dirty, the cocktails were poor."
• "Loos are pretty filthy though...."
• "Also the toilets were disgusting- so filthy!!"
• "The table was dirty because it marked her trousers when she tried to take her seat."
• "It was absolutely disgusting and put us all off our food and made us feel sick."