Bridgnorth Garden Centre Reviews Summary

Garden Centre

Pros:

• "Ni large garden centre which sells a range of products and a large variety of flowers for the garden."
• "Visited today to have a look round and purchased a garden arch which was on offer."
• "One of my best places to visit, love the Garden Centre always something to look at and the Christmas Area is Beautiful."
• "Getting ready for xmas with lovely colourful displays, and santa for the children nearer the time."
• "A very lovely garden centre with a wide range of items for the garden and home."
• "A massive place with so much variety in all types of garden stuff... you do get a guarantee on everything you buy which is nice and also shows you are buying good quality products."
• "Great garden centre lots of choice and well laid out."

Cons:

• "The plants and garden accessories are ridiculously expensive."
• "Visited expecting a well stocked Garden Centre very disappointed, okay plenty of plants but very little selection of garden sundries."
• "Externally there is a large amount of building work going on at the moment and the choice of plants, shrubs and trees is extremely limited."
• "It's just a sad neglected shop and very much looks like one that's about to be closed down."
• "The outdoor area needs a bit of TLC as there are lots of broken bits or empty areas."
• "This place is more of an out of town clothes shopping centre."
• "Only downside were the rest room facilities, somewhat dirty and poorly maintained."

Customer Service

Pros:

• "Everybody here is so friendly. The restaurant is second to none."
• "The staff are very friendly and helpful."
• "Staff readily available to offer advise when needed."
• "Young member of staff who was really busy due to there being only 2 floor staff, was extremely helpful in helping me."
• "The staff in the cafe are always polite and helpful, especially when they see you have children with you or if you're elderly."
• "The people are very friendly. They go out of their way to help."
• "An assistant called Sally at the door was only too pleased to help."

Cons:

• "Absolutely disgraceful customer service."
• "Just a very rude 'manager' who obviously doesn't take his management role seriously and doesn't feel that he has any responsibility for his staff or the situation."
• "The staff didn't seem too bothered or concerned other than suggesting I have a takeaway drink."
• "When I approached a member of staff with a question, he seemed listless and disinterested."
• "Garden centre part was good, but was not happy with the rudeness from staff in the restaurant at the checkout!!"
• "The till assistant seemed rather peeved that she had to stall her conversation with a colleague to serve me."
• "Have had a few experiences of unpleasant customer service at the till."

Cafe & Restaurant

Pros:

• "Excellent centre, refurbished outdoor area is superb... Cafe has a good choice on menu and great prices too."
• "A very pleasant avocado and courgette cake that tasted much better than it sounds."
• "It was the nicest mocha we've had for a while."
• "Our delicious breakfast was served in a short space of time."
• "Lovely cafe plenty of room to sit and eat."
• "Just love this garden centre, lots of bargains to be had... Lovely cafe where we have something to eat."
• "Excellent cooked breakfast today, complemented with a great pot of Earl grey tea."

Cons:

• "However the cafe is awful."
• "Disgusting where do you start. Tables all dirty very smeared, bits all over the floors very dusty."
• "The café was overpriced and dirty."
• "Utter bedlam, don't go here if you want a peaceful and pleasant shopping experience."
• "Unfortunately the same can not be said for the restaurant/cafe."
• "Wouldn't recommend the cafe."
• "Slow service, not a smile in sight and for £7.50 the jacket potato with tuna mayo we had today was a disgrace."