Coreco Reviews Summary

Customer Service

Pros:

• "Alex from Coreco was absolutely fantastic to work with from start to finish."
• "Jenny went above and beyond to help us with our lender's unresponsive solicitors."
• "Stuart went above and beyond to help me with any concerns I had and always made time to talk matters through."
• "They were very patient always available."
• "He kept me informed and up-to-date the entire time."
• "They always responded promptly and with good manner."
• "David has always given us invaluable advice with our best interests and Danielle has been the one to push our mortgage through."

Cons:

• "This is completely unfair, lack of transparency, lack of communication and professionalism and I felt one of the ways to express my displeasure was to write this extensive comment."
• "When he finally contacted me back, he reponded very unprofessionally and brief in less than 3 mins by saying he cannot take up my case."
• "I wish there was a zero star if possible. I tried several times calling Scott L. one of the advisors and emailed him about my situation and he ignored my email."

Mortgage Process

Pros:

• "The process was super smooth from start to finish."
• "Taking the time to explain everything, ensuring all moving pieces move forward in a timely manner."
• "Alex kept me informed on every stage of the process and helped to find the best offer suitable for my needs."
• "The entire process remarkably easy and stress-free for us."
• "Approaching the world of mortgages can be overwhelming as a first time buyer, but Alex provided constant support and advice which made the process painless."
• "We were kept closely updated and felt very reassured as first time buyers."
• "Thank you for completing my remortgage so quick and the stress free experience."

Cons:

• "Delay happened because of expectedly / unexpectedly Easter holiday and Heat Wave."
• "They had none of our interests at heart, lied to us on two occasions about mortgages that were ‘available’ which resulted in us losing two homes consecutively."
• "First time buyer? Don’t bother with these guys."

Professionalism and Expertise

Pros:

• "Very knowledgable and informative about our different options."
• "Extremely professional and knowledgeable."
• "His excellent product knowledge and wide range of contacts ensured completion."
• "Louise's exceptional skills and knowledge in the mortgage sector made the entire process remarkably easy and stress-free for us."
• "Professional, informative and patient."
• "David's knowledge and customer service skills is top notch and Colette continuously kept us up to date with everything that was going on."
• "Very knowledgable, thorough, attentive and friendly advisers."

Cons:

• "It may seem tempting to go with them (no upfront fees etc) but we wouldn’t recommend it."

Recommendations

Pros:

• "I cannot recommend them highly enough."
• "We would always recommended them to friends and family."
• "I would totally recommend anyone going through house buying process to reach out to Sarah from Coreco."
• "Wholeheartedly recommend."
• "I would have no hesitation recommending them."
• "Definitely be recommending Coreco to family and friends."
• "I would highly recommend them!"

Cons:

• "I've never known any other mortgage go so smoothly or so quickly!"