Jackson-Stops Teddington Reviews Summary

Professionalism and Efficiency

Pros:

• "Negin was fantastic throughout each stage of the Lettings process, very professional, excellent to work with, very friendly and always on hand to answer any questions."
• "Isabel was reliable, efficient, and always easy to reach, and did everything to ensure the transaction was completed on schedule with a minimum of complications."
• "Tom was very professional and knowledgeable in helping me find the perfect home."
• "The sales team at Jackson Stops to be highly professional, especially throughout this very challenging COVID season."
• "Mark and his team are agile, responsive, extremely dedicated and duly provide laser-like efficient support and service."
• "Both Joe and Rob from this Teddington branch were invaluable in supporting our recent purchase. They were extremely professional and quick to respond with all matters."
• "We found the sales team at Jackson Stops to be highly professional."

Customer Service and Support

Pros:

• "Recently moved into a beautiful property in Teddington. Mark Birch from Jackson-Stops was fantastic every step of the way and made our move easy and seamless."
• "Everyone has been very professional and attentive, from the first contact with Mark Birch regarding Francesca's service."
• "The whole team at Jackson-Stops Teddington have been amazing. They have made the process of moving property as smooth as possible."
• "Their after-sales service is incredible."
• "Even after our contract was signed, She stayed in touch with all relevant information, kept us updated and chased any issues we had with no delay."
• "The team at Jackson-Stops continue to impress with their ever helpful approach to letting my property."
• "I have always received the highest customer service for both sales & rentals & the behind the scenes staff are awesome!"

Communication and Responsiveness

Pros:

• "Adam is easy to communicate with on the phone and via emails."
• "Spoke with Alex about the renewal of our tenancy when the existing tenancy had expired. Found Alex to be proactive, helpful and professional, and the communication was excellent."
• "He is responsive, polite and has a great professional manner."
• "Regular communication from Alex helped us to complete the process of rental agreement at earliest and less stressful."
• "Alex helped us throughout every step - keeping us updated proactively and transparently, and being highly professional as well as very friendly."
• "He is extremely professional, prompt to reply and kept me updated during the whole buying and selling process."
• "Lara has been very reliable, responsive, and knowledgeable when it comes to trends and developments in the local property market."

Expertise and Knowledge

Pros:

• "Her advice and market knowledge was excellent and her price expectations were spot on with the current market conditions."
• "I would recommend Tom Ridgeway and Alex without hesitation – they stand out from the competition and their experience and sound advice is incredibly valued."
• "Mark Birch in particular is great - right from the start he has been friendly, professional and responsive."
• "I am truly impressed with the quality of services provided by the sales team at the Jackson-Stops Teddington."
• "Finally an estate agent that actually really understands the market they are operating in and listens to their client!!"
• "Elliot from Jackson Stops in Teddington is everything a good property expert should be; helpful, knowledgeable, astute and realistic."
• "Lara has been really supportive and her knowledge of the market has been super helpful."

Personal Touch and Friendliness

Pros:

• "Mark has always had a very professional yet personal touch to his business."
• "Tomorrow I'm gonna move into my new property rented through Jackson agency. I and my fiance are very happy with the services offered by the agent Alexander, he was very helpful and friendly."
• "The young lady called Anisa who helped me was very attentive, calling and checking up with me throughout the whole process in a friendly manner."
• "For Franceska - Thank you Franceska for all your help, advise and being so kind and approachable!!"
• "Tom Ridgeway was absolutely fantastic and very professional, friendly and couldn’t do enough for us."
• "I would absolutely recommend Jackson-Stops in a heartbeat."
• "So grateful for Negin’s genuine help and care, wish her all the best in her career and will definitely recommend."

Efficiency in Process

Pros:

• "Within a week we had a new place sorted which removed a huge amount of stress and frustration usually experienced when renting properties in London."
• "Everything from the first viewing to the ultimate signing of the contract was done remotely."
• "The process has run smoothly and stress free."
• "Efficient, friendly service and support from Mark, Adam and Laura all the way through the letting process."
• "Easy and delightful experience! I was looking for a flat in London and, after seeing a few properties, Jackson-Stops and their staff helped me find a perfect place!"
• "Realistic expectations were agreed regarding the sale price, marketing and appointments were handled efficiently and we were very happy to receive a few acceptable offers."
• "Lara made everything easy to understand and was always readily available to answer any questions."