The Kings Head Reviews Summary

Service

Pros:

• "Service today was 5 star! Very attentive friendly smiley staff who looked after our every need."
• "Trevor was very welcoming and nothing was any trouble for Charmaine who waited on us the whole night."
• "The staff were friendly and polite and couldn't do enough for you."
• "Staff are always really friendly."
• "Staff were all lovely and very friendly and welcoming."
• "The staff went out of their way to help."
• "The service was truly excellent and the staff were courteous and really on the ball throughout."

Cons:

• "Our order was taking forever."
• "The male waiter came over and plonked the drinks down, we said thank you he didn't even acknowledge us."
• "wrong order brought to table"
• "We had to wait 20 minutes for the waitress to take our order only to find what I chose wasn't available."
• "We waited nearly ten minutes as there was no-one manning it before we were served with the meat."
• "We went for Sunday dinner, got seated quick but waited 15 minutes before we had to shout someone over."
• "It took us nearly 10 mins to attract the attention of any of the waiting staff to order another drink."

Food Quality

Pros:

• "The food was gastropub style, freshly prepared and tasty with generous portions for relatively low cost."
• "Had the Sunday carvery, good portion of meat and very tender, vegetables all cooked well and very tasty"
• "The food and service on here is absolutely outstanding and a great price."
• "The chicken Balti pie with cauliflower bhaji and Bombay potatoes was AMAZING."
• "Food was lovely great meat and plenty of it too and the veg etc was lush too."
• "The food was lovely."
• "Food is amazing we both had fish and chips and a dessert each."

Cons:

• "Food OK, nothing worth going out my way for a return visit."
• "Food below standard, Gordon Ramsay would have a field day!!!!!! Chicken fajitas with no chicken, crispy wraps, cheese stood around too long, limp lettuce instead of salsa."
• "The menu was poor, expensive with not a very large selection."
• "The food was mediocre at best, the chicken schnitzel was dry and the jambalaya was a joke."
• "The chips were unseasoned and soggy."
• "Only average pub food."
• "Food was nice enough but was a little dry."

Ambiance & Location

Pros:

• "The place is nice, I can say it has a very romantic vibe, the music selection great as well."
• "Lanchester is a great location too so get yourself for a walk around the country village after you've stuffed yourself full."
• "The place is really nice and cosy inside."
• "I love the new decor! Very relaxing and the lighting was perfect for a restaurant setting so cosy and atmospheric."
• "Visited recently for the first time in a while. The place looks refurbished and has a warm, welcoming and friendly atmosphere."
• "A well established and much frequented Gastopub, located within easy walking distance of the village centre, with its own carpark, providing enough spaces to not cause any concerns on getting a slot."
• "Lovely bright restaurant area."

Cons:

• "The dining room is not that large and it was not that busy that night."
• "Music was too loud for me."
• "The Kings Head is a jewel of a place to be in Lanchester to stay over and Durham"
• "The kings has been the centre of the community for God now's how many years and now it's lost it's identity and has turned into just another pub that are a dime a dozen."
• "Very upset and disappointed to see that The Kings Head in Lanchester were host of the Braes of Derwent Illegal Fox Hunting"
• "Music was too loud for me."
• "the disgusting manager was disgusting so unprofessional speaking to me like dirt in a horrible manner"

Value

Pros:

• "Warm welcome from friendly staff and very good reasonably priced food."
• "The food was gastropub style, freshly prepared and tasty with generous portions for relatively low cost."
• "The food and service on here is absolutely outstanding and a great price."
• "Very good reasonably priced food."
• "Good choices on menu, reasonably priced."
• "reasonable priced"
• "Very friendly and fab value."

Cons:

• "Drinks pricey, veggie meals available. Expensive."
• "The menu was poor, expensive with not a very large selection."
• "Really disappointed, being honest. Having eaten very high quality food at another pub in the group we were excited to try having heard good things since change of ownership. Premium priced Sunday lunches, without the premium food and service."
• "Ridiculously overpriced drinks for a pub in the countryside."
• "We had to pay an extra £5 for Mashed potato. When ever do you pay extra for mash on a Sundays dinner. There was 3 adults and 2 children and the bill was £ 91. This is extortionate for a simple Sunday family lunch."
• "came in for full breakfast 7.95 way too much ,it was nice average portion but certainly not worth 7.95"
• "won't b back only due to the price"

Facilities

Pros:

• "The room was clean and comfortable."
• "Large parking area, excellent outdoor seating areas."
• "Dog friendly...nice decor, good parking."
• "the room warm n comfortable, clean n fresh"
• "Straight opposite the train station but no noise problem."
• "Clean restrooms and good parking space."
• "It was easy to find and has good parking facilities."

Cons:

• "We both had upset digestive systems the next day."
• "Rooms need to be updated and cleaning properly. Our bin hadn't been emptied. Ceiling had black mould in the corner, bathroom needs toilet and sink fitting properly and new flooring."
• "BEWARE OF PARKING FINES! I visited recently to celebrate my Mam's birthday and received a parking fine through the post today."
• "I booked a double room and was given 2 single dingy beds pushed together"
• "Overpriced for food and drink and only a handful of people in the place."
• "My wife and daughter ordered scampi which was OK myself and boys ordered fish and chips which was to say the least well done I think it was yesterdays food reheated the fish was very dry."
• "However we were extremely disappointed today. We had 2 children with us who were both wanting a children's meal that could bot be provided."