The Pheasant Inn Keswick Reviews Summary

Food Quality

Pros:

• "Both superb and very tasty."
• "The food was absolutely delicious (my lamb dish was divine!)."
• "The food was amazing, cooked perfectly."
• "Absolutely fantastic food."
• "The lamb Henry was gorgeous; it fell apart just as it should."
• "The roast chicken lunch was the best I've eaten for a long time."
• "The food was excellent."

Cons:

• "They came back, having had the toppings replaced but reheated in the microwave and turned them into bricks."
• "The main course turned up without the vegetables, these came 15mins later with no apology for not coming with the rest of the meal."
• "We tried their signature fish pie, which was a bit disappointing: the fish mixture was watery and the mash was dry."
• "They then said they had ran out of both our choices of main."
• "The Sunday lunch left something to be desired though, contrary to what we were led to believe."
• "Order finally taken 1 hour after arriving and served with mediocre food."
• "The burguignon was on the salty side."

Service

Pros:

• "The staff were very attentive without being pushy and lovely to chat with."
• "Well looked after by the lovely staff."
• "Really friendly and attentive staff who work so efficiently in a busy environment."
• "Cosy, beautiful interior and lovely, pleasant, helpful staff."
• "Staff catered us very well."
• "Staff were kind, courteous & receptive."
• "The waiting staff were really friendly."

Cons:

• "Ignored for several minutes, on repeated requests informed that we could only eat outside."
• "I don't understand where the good reviews are coming from? The service was shocking in a very British way."
• "The waiters seemed annoyed with the work pressure and made sure by their body language everyone knew."
• "I've knocked a star off only because the staff all seemed very stressed and overworked."
• "Very substandard for the price, staff were very rude."
• "The staff refused to entertain any food being serviced - not even some fries."
• "We were then served by a very abrupt and surly young lady."

Ambiance

Pros:

• "Lovely dog friendly pub with great meals!"
• "Awesome little place."
• "Lovely inn good selection of local ales and beers both bottled and on tap."
• "A lovely cosy pub."
• "The Pheasant Inn is a traditional pub/restaurant with a warm and welcoming atmosphere."
• "It has the cozy atmosphere you wish a countryside pub to have, with a lit fireplace."
• "Venue was warm and comfy (nice open fire)."

Cons:

• "No social distance between tables."
• "It's a little cramped but makes for a friendly atmosphere."
• "Only slight downside was that there were a lot of flies in the room with us."
• "Ended up with a couple of tables thrown together in the bar area which was freezing cold as no heating on."
• "The pub was hot and stuffy with no windows or doors open."
• "All seats in the tiny bar were occupied but none of the tables in the other rooms were."
• "We felt more like we were sitting in a petri dish at this point."

Management

Pros:

• "Thankyou for a great night and to the shift manager - you're doing a great job."
• "Glad we booked ahead as there would not have been a free table if we had just wandered in."
• "We had booked a table in the restaurant and it was ready when we arrived."
• "Great friendly staff with a warm welcome, food was perfect and prices were reasonable."
• "Great value for money friendly staff."
• "Very friendly service, nothing was too much trouble and the food was excellent too."
• "Great place, really busy but still got great service."