The Bay Horse Middridge Reviews Summary

Food Quality

Pros:

• "Everything was piping hot, arrived in good time after ordering, and was delicious."
• "Food was excellent. Portion size was plenty and everything was spot on, even did real chips."
• "The mince and dumplings were beautiful the best I have Had and Sunday lunch is beautiful you should all try it for yourselves."
• "The food here is delicious. The portions are very generous."
• "Food was lovely, well cooked & hot."
• "Burger was delicious I am told, home made chips too, portion was huge!!"
• "Food was absolutely amazing here. Best starter I've ever had. Full flavour."

Cons:

• "Not a very nice place at all we call it hair gate incidents as we had a hair in our meal which was sent back but returned with the same piece of meat turned over with the hair still in it."
• "Very disappointed indeed, starters were good but our main course below average, lacking in taste."
• "Really gone down hill chicken was tough needed a steak knife to get through it."
• "We left most of our food, carrots was rock hard, roast spuds tasted frozen."
• "Food was quite poor my fillet steak sandwich was like chewing on shoe leather."
• "Food was really poor, dry, garnished like it was the 70s."
• "Nice place but disappointing food. I ordered mince and dumplings and the vegetables had been cooked too long so the peas and carrots were shrivelled."

Service

Pros:

• "Staff super efficient and friendly."
• "Staff very friendly and although dogs were not allowed we sat outside and they brought a bowl of fresh water and a treat got him."
• "Staff are friendly and helpful."
• "Staff really friendly. Food was excellent and well presented."
• "Also the staff are really friendly and the atmosphere is warm."
• "Service is always speedy, and if there has ever been an issue with an order (rarely) the staff are so lovely and have it sorted for you straight away."
• "Staff were professional, polite & friendly, just couldn't do enough to make our night."

Cons:

• "After arriving we waited 25 minutes and eventually I asked if someone could take our drinks order as it was table service only."
• "Service was rubbish seated in the bar area with the locals who didn’t hold back the fowl language not nice when you’re sat with kids."
• "Think they seemed short staffed and the staff were unhappy and rubbish customer service."
• "Service was slow and the bar service appalling, they didn't have a queue, didn't do first come first serve, just served at random very slowly."
• "It took staff over half an hour to take our order after me chasing them up and then to be told that they had no Sunday lunch meal items left but people who can in after us were served before us."
• "Service was very slow."
• "Long wait for food and rude staff to top things off avoid at all costs."

Atmosphere

Pros:

• "Wonderful country pub and restaurant. Loved the food and ambience."
• "Nice atmosphere and child friendly without being noisy and bright."
• "A lovely evening, great atmosphere with friendly hard working staff."
• "Lovely atmosphere, would have no hesitation in recommending The Bay Horse."
• "The place is very well presented. Decor clean and is consistent throughout. Very comfortable seating."
• "The atmosphere is warm and also it decorated to a modern standard."
• "Great 'little' pub, warm, cosy always worth the trip."

Cons:

• "If you are not a local avoid this place, locals given priority and you are made to feel very unwelcome."
• "Staying at a local camp site, we popped in for a drink. You can't get a seat as they are all booked for people having food and you are not allowed to stand at the bar."
• "The staff seemed petrified of the boss, think something's need to change in there."
• "Our table was booked 6 days prior, but it felt like it had just been dumped in the worst place possible."
• "Place is outdated & lights upstairs filthy."
• "Booked table for 2.. the position of this table is dreadful like sitting in a cupboard atmosphere is big part of going out for meal."
• "The salad leaves 🫣 what a shame, gritty and not washed, not tasty at all."