The Devon Hotel Reviews Summary

Location

Pros:

• "The hotel was very well positioned for Exeter, with a Park & Ride being just a 6 minute walk from the hotel."
• "Medium sized hotel located near Exeter, just 10 mins from the M5."
• "Close to the motorway and local A roads, us the Devon Hotel."
• "The upside is that the location made a convenient base for exploring South Devon and the English Riviera."

Cons:

• "Can be very noisy situated next to a roundabout."
• "Was situated next to a busy road."
• "The roundabout and surrounding roads are noisy, wherever your room is."
• "As the Hotel is situated on a large roundabout served by busy roads, it is convenient but occasionally a little noisy, despite the double glazing."

Rooms

Pros:

• "Comfortably sprung bed double bed, plenty of storage space."
• "The room was spotless well equipped and comfortable."
• "The rooms are tidy and clean, the decor is modern and beds comfortable."
• "Our room in the new block, was very comfortable and well appointed."
• "The rooms were spotless and well appointed, with full Sky TV including Sport."
• "The room was very spacious and clean."
• "Room was comfortable and very clean, bed was like sleeping on a cloud."

Cons:

• "One of the rooms I had smelt of drains badly and the carpet was filthy, especially under the bed."
• "Only bad point was the temperature of the room. Too hot when we got in and the air conditioning took forever to cool down."
• "The rooms are tidy and clean... however be prepared to become intimate with your neighbors, as the walls are paper thin."
• "When we got back to the room they were very hot probably because the radiator in the bath room was on."
• "However, there were hairs on the floor when we went in and the shower head was covered with black mould."
• "The room I stayed in was very small."
• "However the hotel was in a modern concrete extension with an extremely small bathroom."

Service

Pros:

• "Very impressed with welcoming staff and good service from bar staff."
• "Exceptionally friendly and helpful staff, easy check in and out."
• "The staff were very welcoming, very cheerful and polite."
• "The staff were so helpful and polite and most of all so friendly nothing was too much trouble."
• "Staff were helpful and pleasant."
• "The staff are excellent and the accommodation is first class."
• "The staff were very helpful and friendly."

Cons:

• "Service way down on our usual Devon Hotel experience."
• "The manager was rude and quite frankly obnoxious."
• "Ended OK, but very slow service when I went in."
• "However we were told unless we were ordering a full meal we weren't able to sit in the restaurant area and had to sit in the bar."
• "Don't think I'll be returning in a hurry as the hotel didn't seem to care."
• "I was also spoken down to by a very rude member of staff in front of my colleagues."
• "Staff seem to be busy dashing around in a very ineffectual manner with little or no management."

Food

Pros:

• "The buffet breakfast is plentiful and tasty and always looks appetizing."
• "The food was excellent as ever and the staff are friendly and helpful, despite it usually being very busy."
• "The food was delicious, of high quality and plentiful."
• "Food first class too."
• "Very nice menu (Thai fish cakes were delicious) Food and drinks priced fairly."
• "The food at the restaurant was pleasant."
• "The food in the restaurant was superb."

Cons:

• "Chips bland and tasteless, garlic bread, 3 slices from freezer."
• "Everything on the menu is +£20 for something that has either been spun in a microwave or drowned in rancid lard."
• "The only issues we had were the peas were cold on the fish and chips and the coffee ice-cream wasn't great."
• "The roast potatoes had obviously been reheated and the sprouts were hard! Not the best meal in Exeter!!!"
• "The food was disgusting...the omelette was swimming in a sauce, the chips inedible and the steak in the pie was tough."
• "The hot wraps were tough and chewy... very inedible."
• "If you like breakfast don't bother, all I can say is its very basic and overpriced... Cold poached eggs standard bread with either burnt or uncooked toast, no in-between here!"

Amenities

Pros:

• "Sky TV was a pleasant bonus."
• "All amenities that you need good choice of TV and sky channels."
• "There were good amenities. Safe, kettle, glasses, toiletries, complimentary tea, coffee, bottles water and biscuits."
• "Good value for money and aircon was a boon in this hot weather."
• "Rooms have air-conditioning and radiators so you can be comfortable."
• "The hotel even has its own gym."
• "The rooms are clean, well decorated and furnished, the bathroom is immaculate."

Cons:

• "They need to upgrade their use for disabled people."
• "The only minus is the disabled parking spaces are no wider than ordinary spaces and all the roadworks & building in the area."
• "The disabled bedroom is too small and there is a distinct lack of ramps/lifts in a hotel with stairs everywhere."
• "A green light stays on all night. You can’t switch it off. In one word, horrible!"
• "Accommodation was nice but way too many steps in the premises."
• "To access the conference facilities you must go completely around the hotel, uncovered, on the road."
• "Resteraunt food next door was so over priced for what it was."