The House Salon Reviews Summary

Stylist Expertise and Skills

Pros:

• "Kaitlin is very knowledgeable and skilled, and listened to what I needed and offered advice without being pushy."
• "Sharon was my stylist, who cut my hair as if she’d been my regular stylist for years."
• "Danielle was absolutely amazing, I didn’t have high expectations due to the colour build up from box dye… but Danielle absolutely smashed it."
• "Kaitlin for listening to what I want and delivering colour, cut and style with excellence!"
• "Danielle listened to my hair hang ups, gave advice and cut my hair lovely."
• "Kaitlin, my main hair stylist, and back up, Sharon the Manager and Danielle."
• "Sharon is a wonderfully talented stylist - and also a very caring one; I have an irrational fear of having my hair cut and she put me at ease."
• "Sharon fixed it with absolutely no fuss. I'm really happy with the results."

Cons:

• "Well, salon look fine but staff is bit rude specifically sharon eccles.her way of talk is so annoying."
• "Been canceled on after booking my appointment as the notes weren't checked."
• "The stylist made no small talk with our daughter and did not make it a particularly positive experience."
• "Came in on time for my appointment but ended up waiting an extra half hour to be seen."
• "A little disappointed as I cannot see the layers which normally I can once I have had my haircut."

Salon Atmosphere and Environment

Pros:

• "The environment is comfortable and relaxing, and it was a nice touch with the drinks on offer and pretty glassware!"
• "The House has a warm, friendly and welcoming atmosphere, this was the first time I had ever stepped into a salon and I never felt uncomfortable at any point during my visit!"
• "The salon holds positive energy. A sense of serenity and seamless efficiency."
• "Many thanks, Sharon & Team."
• "The salon itself is attractive and well maintained, and the staff are genuinely welcoming."
• "The House Salon is by far the best hair dressers I have ever been to, great experience from start to finish."
• "The House Salon deliver an outstanding service and I couldn't be more happy with the result."
• "The House is such a welcoming salon with a warm and comfortable atmosphere and friendly staff."

Cons:

• "My Wife and daughter left the salon feeling underwhelmed."
• "Upon arrival on Saturday, I was greeted by the salons friendly owner Sharon, who offered me a glass of bubbles, which really does enhance the overall experience."
• "It was then when her colleague interrupted and replied 'A toner isn’t going to do the job you need something else, it’s not a £20 job'."
• "I was meant to be done in 30mins as advised on my consultation but ended up staying for 1hour and 40mins. No one apologised or even offered a drink."
• "I was disappointed with the service all round. My hair is done regularly there and the value for money for the service and colour I receive is brilliant. There is always champagne so how can I complain."