Chetwynd Arms Reviews Summary

Atmosphere & Ambience

Pros:

• "This has become our go to place for a good night out."
• "Awesome atmosphere. The food is always delicious! Never fails."
• "What we like about dining here is the staff are always pleasant and helpful, there is always a good atmosphere."
• "Had an enjoyable evening here. Very dog friendly."
• "Nice pub & pleasant atmosphere."
• "The atmosphere is great, too. 10/10 will be coming back."
• "The atmosphere at this venue is always perfect and relaxed which we love and also was bright and welcoming."

Cons:

• "The main course Christmas lunch roast dinner was pretty poor."
• "The pastry was rubbery and the meat inside looked like dog meat and did not taste very nice."
• "Steaks were absolutely awful, overcooked and the peas were grey."
• "The brie cheese on the burgers wasn't melted & they were missing the red onion relish as advertised."
• "The burgers where over cooked and tasteless, no French fries available so we had chips, £18 for 11 under cooked chips."
• "The food was Bloody awful and the rib eye was not rib eye at all!!!"
• "Dogs barking all through our meal on next table."

Service & Staff

Pros:

• "We have been here a few times and each time has been great, customer service 10/10 any problem has always been resolved."
• "The manager runs the place like clockwork and is a pleasure to be there."
• "Service was impeccable also the cleanliness! Waitresses were accommodating as we had a 7month old at the table."
• "The service was friendly and fast. They were able to accommodate a large group on short notice."
• "Happy staff, beautiful food. We had prebooked and were seated very quickly."
• "Staff were really attentive and knowledgeable."
• "All the staff we encountered were very friendly."

Cons:

• "The staff couldn't help on the day either, we ordered burgers for the 3 of us, plus onion rings (over cooked)."
• "Not the best waitress more like camp warden."
• "Waited ages for our drinks."
• "We were not asked if we wanted any more drinks, we had to ask."
• "The toilets aren't the cleanest."
• "During my meal I had to go to the bar myself to order and ask someone to remove dirty plates from the table."
• "The waitress we had was very miserable and a smile wouldn't have gone a miss."

Food Quality

Pros:

• "The food was cooked to perfection."
• "Delicious food from an extensive menu."
• "We were very satisfied with our meal. The staff were very friendly and professional."
• "Food was lovely and hot. Loved the gravy."
• "Food is lovely every time we come but my favourite thing is the atmosphere and family feel!"
• "The food was absolutely beautiful. Couldn't not fault a single thing."
• "Food was outstanding, portion sizes are wonderful."