Address: 1 Hurricane Cl, Stafford, ST16 1GZ, United Kingdom
Phone: +441785270700
Rating: 4.0
based on 276 reviews.
Service
Pros:
"Service was friendly and our waitress Stacey was very pleasant and cheerful."
"They were very welcoming and couldn't do enough for us."
"We were seated quickly and service was fast and friendly."
"Very good meal, service was excellent."
"The service was quick and super polite and nice."
"Stacey was a fabulous host."
"Our waitress was pleasant and attentive."
Cons:
"Had to wait a long time to be served, which i wouldn't have minded had the place been busy."
"Slow bar service as always, i was charged £8:30 last night for a pint of san miguel and a san miguel shandy."
"Issues include unbelievably slow service at the bar even though there were very few people in."
"Staff stretched and visibly stressed meaning the service with a smile that we used to get is gone."
"Service was absolutely shocking ... forgetting to bring drinks, asking if we wanted any sauces and then not bringing what we've asked for."
"Wasn't impressed with the waitress either who was obviously nipping out for a quick smoke between tables."
"Staff were very pleasant and friendly but service was slow."
Food Quality
Pros:
"All 4 meals were exceptional."
"The food was perfect."
"Food is always nice here but yesterday it was even better with portion size and bread."
"All food was plentiful and very tasty."
"Delicious food; swaps made easily, everything was served in a timely manner, hot, very tasty too."
"The food was cooked perfectly and was very good quality."
"Sunday roast was gorgeous, table staff were very nice and deserts were delicious with a great selection of dishes."
Cons:
"The sweet was mediocre."
"The lasagne was burnt garlic toast was burnt."
"The stuffing was undercooked and powdery, this was offered to be rectified but declined and the roast potatoes were basically dry shells with no potato!"
"The steak was tasteless, I ordered the garlic and mushroom sauce, which wasn’t a sauce, it was large pieces of mushroom tossed in a bit of garlic."
"Then when the food came, weirdly everything tasted the same. Gammon had nothing to it, cheese sauce tasted like nothing.. in all honesty all means tasted earthy and bland."
"The vegetables were awful not at all fresh liked they had been warmed up from a previous time."
"The battered fish was served sodden in grease."
Atmosphere & Decor
Pros:
"Lovely pub, with a great atmosphere & a fab breakfast."
"Had a lovely family meal here, food was great and the atmosphere was lovely."
"Beautiful relaxed atmosphere, decor is rustic and makes you feel like you're in a completely different location."
"The Shire Horse has a lovely friendly welcoming atmosphere from the moment you walk through the door."
"There was a friendly atmosphere."
"Nice feel about the place with the decor and layout."
"The atmosphere was lovely and relaxed."
Cons:
"Christmas decorations were up. Flashing lights everywhere which was off putting as it was our main source of light."
"Restaurant tables are tatty and placed far too close together."
"The surrounding were a bit the worse for wear; it's been a few years since I went here and it looks like it all needs a bit of a scrub."
"Can't give this any stars as soon as we walked in maybe 10 people there we were not allowed to sit where we wanted to sit by the windows on comfortable seats."
"Also the lady who appeared to be in charge had a demeanour that said I don't want to be here and I wish everyone would go home."
"Very cold inside this pub, fire place sat empty no lit fire even though freezing outside."
"Food & gunk splattered down the wall next to our table! Yuck!"
Value for Money
Pros:
"Price is very reasonable and the crumble for desert is my favourite."
"Food was good value for money in pleasant surroundings."
"Parking was easy... great times, would recommend and I'll go again."
"Service was amazing. Thank you Stacey, you made hubby's birthday with a special surprise dessert for him."
"Excellent value for money."
"The food was plentiful and great value for money which was a refreshing change from other Christmas meals I've had elsewhere."
"Food was high quality and reasonably priced."
Cons:
"We will not set foot in the place again! Avoid at all costs."
"Disappointed with the shire, we went for our Christmas work party it's not as good as it used to be! Food was always very good, but standards and quality have unfortunately dropped."
"Overall overpriced below average food and would not recommend."
"Paid more for 2 of us than we paid for 4 of us with a much more enjoyable menu at O.kra, Mill Street."
"11.99 for a MacDonalds size burger with anemic bacon on top and some mccains french fries."
"Massive waiting times on food, and way overpriced."
"I found the price to be a little more than what you would normally expect to pay for the standard."
Management & Staff
Pros:
"Darren and his Team are always happy to help and will share a laugh with you."
"Very very friendly staff. Nothing seems to be too much trouble."
"Swift and attentive service from our excellent waiter Dylan."
"All staff friendly and efficient."
"The staff were both friendly and professional whilst able to have a good laugh when the time came."
"The lady who served us went above and beyond, stayed professional and very friendly."