Address: Sandon Rd, Sandon, Stafford ST18 0DJ, United Kingdom
Phone: +441889508331
Rating: 4.4
based on 228 reviews.
Food Quality
Pros:
"Breakfast is an outstanding choice!"
"All the food was delicious and cooked to a high standard."
"The food is delicious and reasonably priced."
"The meal was very tasty and well presented."
"The food was absolutely delicious - definitely the highlight."
"The food here is excellent!"
"Food was excellent and well presented."
Cons:
"Members of the party who ordered the pheasant dish were not impressed."
"The menu promised a succulent steak and blue cheese pie. There was no blue cheese, and the steak was hard as bullets."
"Food went from one extreme to the other."
"The main event was not nice."
"Portion size of Chicken dish was really poor."
"The steak was cooked well but for a £25 sirloin I would expect more meat than gristle."
"The main courses, the steak and the steak pie were extremely salty, and inedible."
Service
Pros:
"The staff were all excellent, which meant a great meal was had."
"Every team member demonstrated an incredible commitment to providing top-notch service."
"The staff were very professional, polite, and attentive."
"Staff were amazing, very well managed and professional."
"The service was friendly and efficient."
"Staff were very polite."
"The staff were very helpful and attentive."
Cons:
"Some cutlery was brought to the table which was dirty."
"Not very good customer service, wrong chips wait for chips when already eat half of our food."
"Very disappointing last night, poor service and average food."
"kept waiting for service."
"The service was very quick, which is actually the worst thing about our visit."
"Service average. Too long to be acknowledged upon entry."
"Service was mediocre at best."
Cleanliness
Pros:
"The place was really clean and today and the staff member behind the bar was very friendly and quick."
"Our bedroom was massive and spotless. Great, powerful shower."
"Room was great clean smelled fresh no dust."
"Lovely place very friendly and clean."
"The room was clean, fresh and had all we needed."
"single room was a bit on the small side but clean and comfortable."
"Really pleasant décor and easy parking."
Cons:
"All of our wine glasses were dirty, 2 had lipstick on."
"Came today for breakfast as husband had been in the week and had a fab meal just OK breakfast was covered in black bits off the griddle which obviously needed cleaning."
"The tables are cleaned on a whim or request, which is odd."
"I sat outside and had to put a cushion back on the seat only to find old chips etc obviously not cleaned."
"The menus were filthy and very off putting."
"The walls near our table had dirty smudges on the corners and dirt trails running down them."
"They forgot the fried bread on my full English."
Ambience
Pros:
"The atmosphere was very nice."
"A very welcoming looking venue."
"The venue is well presented and decorated for Christmas."
"The venue and staff were warm and friendly."
"The venue has a very pleasant environment in both decor and ambience which makes for an enjoyable experience."
"Very nice atmosphere and lovely inside."
"Great atmosphere."
Cons:
"Its now almost 1.00am and there's music playing below, people talking loudly, shouting, even cheering at times and it doesn't sound like its going to end anytime soon."
"Like the others say, they don't serve food at specific time so before making your trip make sure you know that they are serving food."
"oh so noisy found it difficult to hold a proper conversation."
"The room we were put in was rather drafty and cold due to an outside door being used."
"We walked from the narrowboat on the canal along the road with no pedestrian footpath."
"If you are coming from the canal best to avoid this place. Unfortunately, the road has no pavement, it is a busy road with traffic flying along at 60mph."
"The service was a little haphazard."
Value
Pros:
"Brilliant value for money."
"The prices were quite high, but you get what you pay for."
"Food good and reasonably priced."
"The food is really tasty and great value for money."
"Quite reasonably priced as well if I'm honest we are pleasantly surprised."
"Certainly not expensive for the standard of fare on offer."
"It was also good value as the meals included bottomless coffee."
Cons:
"The prices were quite high, but you get what you pay for."
"These meals cost over £14 each which is completely outrageous."
"It’s on the higher end of the scale in terms of pricing. And this wouldn’t be a problem if the food quality and service lived up to it."
"some food is a bit pricey for what you get and I hate paying extra for vegetables that should be with your meal."
"Food poor at high price."
"We ordered ice cream for dessert and were a little disappointed in the portion size."
"The steak was cooked well but for a £25 sirloin I would expect more meat than gristle."