JNP Estate Agents High Wycombe Reviews Summary

Customer Service

Pros:

• "Amazing team... friendly and cares about the people and not the sale."
• "The team at High Wycombe JNP thank you so much for all your continued help and support."
• "Christina was very polite, organised and efficient. Communication was quick clear and effective towards my viewing arranged through herself."
• "Thanks to Lisa at JNP for doing everything she could to help us with our house move."

Cons:

• "Trying to find an estate agent who are professional, efficient, communicative and morally sound, is a little bit like searching for the Arc of the Covenant."
• "Take ages to reply, ended up dealing with 4 agents for 1 house."
• "I spoke to a lovely lady called Christina, who was extremely helpful. I find a lot of the time, agents tell you they will return your calls, but get busy."

Professionalism

Pros:

• "JNP sold my flat within a few days of advertising it, and I was then passed to the Sales Progression team."
• "Mat and the JNP team were incredibly professional throughout the whole process."
• "Christina arrived promptly for the viewing and came armed with answers to all of my questions."
• "I cannot recommend JNP's Lettings Team in High Wycombe highly enough. Lloyd and Ben have kept me fully up to date."

Cons:

• "Unfortunately I didn’t receive a very good service from JNP lettings department."
• "They never pick up the phone when you have an issue or want a house viewing!"
• "We have been using JNP Lettings (Wycombe) for a couple of years and have been very impressed with their service at competitive prices."

Efficiency and Support

Pros:

• "My partner and I have just yesterday completed our first home purchase with JNP. Our agent was John Armstrong, and I could not recommend him and the company enough."
• "So far Mat at JNP has gone above and beyond with the newly assigned sale of our house."
• "Lisa liaised with me throughout the whole process. Given the current climate, we had many problems along the way. Lisa was contactable every day."

Cons:

• "All the emergency contact numbers are wrong, the only one that was answered was answered by someone who no longer works for them."
• "We fell in love with a property and went to view it and its where we came across Lloyd I have to say he has been the most helpful and supportive to help us move in to the property we wanted."
• "Had a viewing with Christina who was very professional and friendly and took the time to let us look at everything in detail."