KFC Hull - Jameson Street Reviews Summary

Cleanliness

Pros:

• "Clean, tidy seating area."
• "Fantastic place to eat, always clean and presentable when I have been."
• "Been here many times for a treat with my children, the staff are always friendly and helped me save money when it come to the deals and things!! Always clean and welcoming."

Cons:

• "The place was absolutely disgusting rubbish all over the floor toilets were out of order."
• "2pm and the tables are dirty, food and rubbish on the floor."
• "The floors are utterly filthy, covered in food and drink waste."
• "Absolute wreck. Never clean the dining area."
• "Disgustingly unclean."
• "First impression was that the place was dirty when we went in. It did not look like it had been cleaned all day."
• "Dirty, smelly place... The toilet is dirty and smelly, just like the food. Chickens burned. I don't recommend, such places should be closed and shouldn't sell any food!!!!!"

Service

Pros:

• "The staff were helpful and knew their job."
• "Great service. They were friendly, informative And quick to deliver hot food."
• "Honestly I’ve never experienced such kind staff from a fast food shop."

Cons:

• "Music was so loud u couldn’t talk ordering screen was faulty."
• "Shocking service! 15 min wait is a joke meant to be fast food."
• "The staff take ages to get to the till."
• "Awful been to better kfc in grimsby and cleethropes and to cardiff they are fantastic there here in hull the ice cream machine was out of order pigeons and rubbish on floor service very slow."
• "The service was poor and slow they didn't have hot drinks."
• "Terrible establishment... placed order on self service touch screen kiosks took money, then no receipt."
• "The staff were extremely rude to the customers."

Food Quality

Pros:

• "Always fresh and lovely Chips if you eat them before they go cold!"
• "Really fresh so fresh it was quite hot to handle."
• "The food itself scores 5/5. As someone who's worked in fast food I can empathise with the staff."

Cons:

• "Chicken was dry and both that and the fries seemed as though they were hours old and reheated."
• "Went to get myself some lunch today and once I'd left to eat it I found that 2 of my pieces of chicken where still pink on the inside."
• "The food is always cold, undercooked or overcooked, dry and there's always stuff missing from the order."
• "Food terrible. Chips soggy."
• "Food came terrible over cooked, tasteless tripe."
• "The chicken was noticeably off-colour, dry, and the ailing fries were tepid instead of hot."
• "Food was cold and quite obviously not fresh. Corn on the cob tasted rank and the hot chocolate tasted like water."