The Dog Beck Reviews Summary

Cleanliness

Pros:

• "Photo of the nice ladies toilet and the lovely looking outside area makes me want to go back again."
• "Normally very busy but well kept. Has not got the worn look some weatherspoons have."
• "The staff are all very friendly and polite."
• "One of the best bar services I've seen at wetherspoons. Loads of room and tables were cleaned as soon as someone left."
• "Spotless toilets and nice staff."
• "The place was clean and tidy with polite staff."
• "We called in this morning Sunday 5 July, just for a coffee. Clean, tidy, fantastic staff."

Cons:

• "Tables filthy, not wiped, food on the floor, our table menu full of ketchup, one simply didn't want to touch anything."
• "Dirty tables, served me a drink in a glass with lippy on the rim."
• "Superficially the place looks clean but just pause for a moment and you will see it isn't, mores the pity."
• "A bit unclean and cluttered with dirty plates when I was in, just a couple of weeks back."
• "The (cleared) table was filthy, we cleaned it ourselves with anti-bac."
• "The first booth we sat in had a very wobbly table so we moved to the next one over."
• "Have visited there many times. And often been appalled with the dirty tables... been in today and was so impressed with the cleanliness."

Service

Pros:

• "Stagg are friendly and helpful."
• "Staff friendly and helpful, it was off putting no social distancing at the bar by some people."
• "The staff are friendly and polite. Very professional. And greet both locals and visiting workmen all the same. Excellent service both at the bar and when dining."
• "Extremely helpful waiter who could not have been more patient with us considering we were a party of 7 children and 7 adults."
• "Staff always friendly and efficient."
• "Great prices on delicious food, quick service and friendly staff."
• "Very polite and helpful staff."

Cons:

• "It's a spoons and you get the usual service but this pub seems a little lost and no real control, choice of beers is appalling."
• "Staff attitude was appalling."
• "Awful place, rude staff, broken glass just left on floor, manager looked unclean, smelt bad and had no customer service skills."
• "Absolutely horrible service brought a little puppy along this morning and got told we have to leave very rudely."
• "The staff aren't very friendly at all and your orders come with missing parts and wrong items."
• "A certain staff member need a lesson in speaking to customers with respect."
• "Cold, indifferent and arrogant staff. 👎"

Food & Drink

Pros:

• "Luckily the food saved the day & was absolutely fine (even though we did have to clear our own tables)."
• "Love the idea of having a Tennents a lager I grew up with in Fife and to have it here in Penrith well done The Dogbeck today."
• "Good beer...good curry."
• "Food is spot on 'spoons quality' very nice."
• "Our food tonight was damn near perfect, Chicken & Ribs and an Ultimate Burger. Piping hot but not dried out."
• "Good choice of cheap ale and the food we had was very good for the price."
• "Been today for Steak day both my own gammon and my husbands steak were delicious."