"Great facilities on site, free use of Lake, lots of other activities also available."
"The facilities were very good and clean and the lake is beautiful with a really good restaurant."
"The facilities on site we very clean, looked very modern, they are in a purpose built building and the showers are individual units."
"The cleanliness of the whole site was 5*, the staff are friendly and happy to help with anything."
"The showers and toilets were really clean and cleaned regularly."
"The sports and eating amenities were excellent onsite."
"The whole site was spotless and very well maintained."
Cons:
"Shower facilities a little poor, only 2 showers for male and 2 for female, that’s not enough for 200+ campers."
"The shower block could be cleaner. Even after cleaner had just been in it wasn’t up to standard."
"Toilet block wasn’t the cleanest and to say quite time on camping is 11pm music from club house still going at 1.30am."
"Toilets/ shower block brand new and kept very clean."
"Toilets where unclean and unhygienic and although cleaned in the morning it was to a very poor standard."
"Portaloos. Not enough actual toilets for the tent field."
"The shower block, although new and clean is unfinished."
Staff & Service
Pros:
"The staff was very helpful."
"Check in was quick and the staff were so lovely!"
"Absolutely brilliant site super friendly staff great facilities."
"Extremely friendly staff, lovely bar/restaurant on site - reasonably priced."
"The staff are friendly and accommodating."
"I’d particularly like to praise the lovely staff we dealt with at reception. They were friendly, warm and welcoming."
"The people who run the park and reception and the clubhouse bar were great friendly people and made our stay so memorable and happy."
Cons:
"On arrival we didn't feel welcomed. Was given a map but not told we're any of the facilities were such as washing up."
"Informed the staff who were apologetic but offered no refund."
"When we did get a call back we had the displeasure of speaking to a woman who was irritable, rude."
"The only thing We disliked was that we were next to a tent pitch and so was a little noisy outside."
"Knowing restraint opening times etc beforehand would have been helpful.on the second night there were some noises guests who were keeping the whole site up till nearly 4:00 am with nobody from the site challenging their behaviour."
"On arrival the woman at the reception ignored us and served people who came in after us."
"After 9 calls, we sent an email and requested a call back - the email received was passive aggressive."
Accommodation & Environment
Pros:
"Absolutely beautiful place to stay. We stayed in one of the lodges set back slightly by the lake."
"The lodge was very nice and clean with a great view across the lake."
"Stayed in Kingfisher Shepherds Hut March 2023. Absolutely beautiful place."
"We had a lakeside pitch which was beautiful, was lovely to wake up to and sit out on a night."
"It was a lovely place ....nearby to beaches which is nice ...nice level pitch."
"The pitch itself was lovely - lake view and level, which always helps with setting up the caravan!"
"Stunning spacious pitches, we had a beautiful view of the lake also great for fishing."
Cons:
"The touring pitches are not very well maintained and not very well sign posted at all."
"The only thing I could possibly add is that it was a bit of a trek to the facilities as there's only 1 shower block."
"We felt like sardines in a can, we were in a campervan so we would have liked to go exploring the area."
"The pitches felt very close together and, as it was full, we had families on both sides. It felt a little claustrophobic."
"The site was OK... the touring pitches are going."
"The toilet block was pretty much a free for all."
"The lake itself at certain times of day gave off the smell of rotting cabbage which not appealing to water users."