Allerthorpe Golf & Country Park Reviews Summary

Accommodation Quality

Pros:

• "The lodge we stayed in was in excellent condition and well specc'd."
• "Lodge clean and spacious with the added bonus of a hot tub."
• "The lodge was immaculate, quiet and had everything we needed including tea and coffee."
• "Lodge was clean and had all the facilities you could want."
• "Spotless when we got there and had everything you could want."
• "Lodge was nicely furnished and TV came fitted with a chromecast."
• "The lodge we are staying in is very modern and spotless, everything you need is here."
• "Just returned from a week we stayed at juniper lodge 16 oak mount excellent accommodation."

Cons:

• "Firstly, no luxury lodge was provided, we stayed in a static caravan."
• "Upon arrival we discovered a jar of cannabis with a pipe and lighter in the bathroom."
• "The lodge looked nice but had a stale smell, most cooking utensils were full of grease!"
• "Windows are totally covered by spiders, eggs and webs."
• "The kitchen was dirty and greasy. The few items in the kitchen cupboards were greasy."
• "Our lodge was dirty and certainly had not been deep cleaned as requested."
• "The surroundings were lovely, the lodge looked nice when we walked in but we had to wash all glasses, pots, pans & cutlery."
• "When arrived it was obvious it had not had a very good clean or checked."

Customer Service

Pros:

• "Great service."
• "All the staff we met were very accommodating and friendly."
• "Staff are fantastic as is the food from the restaurant."
• "Staff in reception very welcoming and friendly, jjs bar/resturant luverly place."
• "Hospitality was great, a warm welcome and good food."

Cons:

• "Rung reception but got no answer, a voice message was left but they never returned our call."
• "Phoned reception twice to report this and eventually a maintenance man attended who could not fix it."
• "We called the reception to have this looked at and when fella came to have a look, he said filters where clogged."
• "The restaurant on site was very good and the staff that work at JJs were excellent."
• "I booked lodge through booking.com the instructions to book in were rubbish, wrong contact number."

Food and Dining Experience

Pros:

• "Food was red hot (£9.95 full English including a drink)."
• "Had the steak with garlic mushrooms, can't fault it, came with chips and salad, well presented."
• "l Would recommend JJs Restaurant on the site for meal, it was very nice and plenty food."
• "The onsite restaurant JJs was excellent as was the pizza pop up 'hut'."
• "The restaurant serves beautiful food with an extensive choice."

Cons:

• "We ordered at the restaurant which advertises all over the site as takeaway food. For the restaurant to decline order of 60 odd pounds."
• "The response from the owner was extremely unprofessional and not one apology for cancellation of our takeaway order."
• "When asked what time we would be able to order she continued to be rude which resulted in my friend being incredibly upset."
• "We couldn't eat inside with our dog."
• "We confronted the waitress about this and she said it was because the two ladies sitting together on the table next to us had opened a tab."

Amenities and Facilities

Pros:

• "The hot tub feature was also very enjoyable."
• "Located 2 minutes away from Allertherthorpe Lakeland park which hosts many water sport activities."
• "The hot tub is pure bliss already rebooked."
• "Our lodge was beautiful & the hot tub was a little bit of luxury."
• "A great weekend in a lovely lodge! Hassle free and easy check in, lodge spotlessly clean and the hot tub was fantastic."

Cons:

• "The hot tub had not been cleaned prior to our arrival and the water level was too low with no chlorine tablets in it."
• "Fifth, hot tub was filthy, green grimy tide marks all over the sides."
• "However upon arrival we discovered a jar of cannabis with a pipe and lighter in the bathroom."
• "The man made pond in front of the lodge needed topping up with water."
• "AVOID AT ALL COSTS PLEASE!!!!! if you are trying to rent a lodge here or have any plans to do with NHL staycations."