Parkdean Resorts Cayton Bay Holiday Park, Yorkshire Reviews Summary

Accommodation

Pros:

• "Lovely caravan, nice and clean."
• "The lodge was immaculate, comfy, great facilities, two bathrooms!"
• "Nice spacious caravan with modern style kitchen (inc a 50/50 fridge freezer)."
• "The caravan was perfect for us with a pushchair as it had a ramp and was extra wide."
• "Caravan was huge, spotless and beds were comfy."
• "The caravan was pristine (I could have happily lived in it) and warm too."
• "Our caravan was the best yet, Very clean warm and all beds made up for us."

Cons:

• "There is a huge cobweb in living room which isn't just a couple of days old, plus lots more throughout."
• "Caravan dirty and dated, sofas all stained and not smelling good, pots and pans not clean."
• "The caravan was filthy, the kitchen floor if you wiped it it was covered in brown muck."
• "Mould under the beds in one room."
• "The carpet and sofa were stained, there were cobwebs in the bathroom, hair drier was not working."
• "The caravan was horrible but wasn’t in there much."
• "The caravan we expected from images when booking - was not what we received."

Staff and Service

Pros:

• "Thanks to the girls in the restaurant for making us all smile. Gemma, Laura & Rachel 🙌"
• "Staff were helpful and went above and beyond."
• "All the staff were very helpful but would like to give a special mention to Gareth that works on the high ropes."
• "The staff are all polite, friendly, and willing to help where they can."
• "The crew were helpful, always smiling and chatty."
• "Very friendly staff looking after you at all times."
• "Staff very friendly and go out of their way to make sure kids have a good time."

Cons:

• "Arcade was nice one staff member was quite rude when I complained about the zinga bingo machine."
• "Saw the same employee being rude to children too."
• "Reception Staff uninterested, other site staff friendly but resigned to direness of the place."
• "The young man who came to change the bedding had a runny nose and left the room smelling of BO."
• "The staff at scoops who were quite rude especially the blonde member of staff."
• "An employee in the game centre made a rather rude remark after we noticed something."
• "Only security are on in an evening so they couldn't do anything."

Facilities and Entertainment

Pros:

• "Entertainment for younger children was good."
• "Loz the entertainer was awesome, along with Liam and Matt."
• "Beautiful area, cosy caravans, lots for kids, brilliant staff."
• "Loads to do near by and a cute little beach on the doorstep."
• "The park has lots of different activities to chose from and the booking system is brilliant so the kids don't miss anything."
• "The entertainment team are fantastic and the breakfast is great!"
• "The entertainment is insanely good!"

Cons:

• "Dog areas are tiny and really not suitable even for our 2 elderly terriers."
• "Only issue was with the showers in the swimming pool. My son, and some other children, fell over as it was so slippy."
• "For example crazy golf quite unexceptional and stupidly expensive."
• "The entertainment itself was very mixed, obviously focused towards the younger generation."
• "Although it was advertised as 'on the beach', it was actually a 30-minute steep walk away and not suitable for prams."
• "Warning - all pool activities need booking in advance including general swim - not impressed."
• "Not much on the park for younger children, very small play area."

Food and Dining

Pros:

• "Food in the bar was really nice."
• "Food was perfect and waiters/waitresses were polite and fast with service."
• "The street food area was really cool and the food was good."
• "Food in the Boat House restaurant was good, entertainment as expected and service quick & friendly."
• "The food on the Park was lovely and the service was great."
• "The food is brilliant!"
• "Had food from Street Eats once, was lovely & not highly overpriced."

Cons:

• "Food in boathouse always cold and what an issue with flies everywhere told they couldn't do anything and to sort it ourselves."
• "Food was not great, we bought food from chip shop and pizza take away, these were put in the bin as inedible both times these cost approximately £50."
• "The boathouse restaurant was overpriced and the food was disgraceful I wouldn't recommend anyone getting food there at all."
• "Restaurant food is disgusting; very long wait for cold food (chips and sandwich so not difficult!)."
• "Lovely clean park however the restaurant was expensive for instance I paid for a dessert of 'two scoops' of ice-cream costing 4.99 and each scoop was 3 cm in diameter which we thought was a joke.?"
• "The food app didn't work for us, any offers advertised in the boathouse weren't applied to our bill either."
• "The food was ok and reasonably priced, when they got our order correct."