Address: Bowerham Rd, Lancaster, LA1 3AH, United Kingdom
Phone: +441524389335
Rating: 4.2
based on 169 reviews.
Food Quality
Pros:
"The food was delicious and we will definitely return."
"The food is good, atmosphere is great and it was very, very, reasonably priced."
"The food was great quality and a good price."
"The food here is always incredible and good portion size."
"Almost all sweets were suitable for vegetarians and marked accordingly - excellent."
"The pies were incredible."
"The food was delicious, good portion sizes and for a very respectable price."
Cons:
"Had the Lamb shoulder, ended up with the knuckle, more bone than meat why do they accept the knuckle is beyond me."
"The dessert menu was very disappointing though. Two options available - sorbet (loud snores, soooo predictable and boring) or torte."
"I thought there wasn’t really a lot on our plates."
"Where do I start, fiancé's burger was terrible extremely small half the size of the bun and then pink on the inside but burnt on the outside."
"The food is average at best, and not worth the price."
"The chicken breast was minuscule and overcooked and the chips were scarce."
"The food here used to taste super good. Maybe they have a different chef now."
Service
Pros:
"Friendly and very approachable stuff Abbey especially was very welcoming went above and beyond."
"The staff who looked after us (Rob, Sophie and Nathan) were amazing and even gave us a doggy bag for the leftover steak we had."
"The staff are very friendly, polite and professional."
"The staff couldn’t have been nicer but unfortunately they seemed understaffed."
"Staff really attentive in getting extra drinks, milk for tea and water for the table."
"The staff were incredibly helpful in running the evening and made adjustments to what we needed."
"Staff were brilliant, food was out at appropriate times, nobody kept waiting."
Cons:
"We were greeted by a rather unfriendly sullen waitress."
"Really poor, slow service despite being almost empty."
"Staff pleasant but need more training such as not stretching across people to serve others."
"Not a very good experience at all service poor, area where we ate was freezing, food warm and order wrong."
"Very bad service, second time I’ve walked out of there now, sat me and my partner down and forgot we was even there didn’t bring us a menu or anything."
"We arrived here 5 minutes before our booked time and were shown to our seats... it was almost an hour later when we decided to leave as we couldn't wait any longer."
"We arrived and received a rather rude reception from what appeared to be the supervisor or manager."
Ambiance and Decor
Pros:
"A very beautiful and quiet space, seated in the middle of the famous greaves park."
"Lovely building and nice place to go if you have children as there is a play park just outside."
"In the summertime you can sit outside on the terrace, or even take your drinks onto the grassy slope of the local park where you get the last of the day's sunshine."
"The venue itself is a beautiful spot, especially with the garden in the spring evening."
"Greaves park interior was stunning, bright, airy and well presented."
"The setting and decor is really lovely."
"A very impressive and lovely building, both inside and out."
Cons:
"Still smelled of paint, but not terrible."
"First time booking since it has been taken over, great decor but now a lot more open plan and noisier as a result."
"I'm not sure what purpose pumping music into the car park serves other than sound pollution however?"
"Seems like it should be a nice place, given the building is nice and the atmosphere too, if you’re not seated in the rather weird separated room."
"Also a really pretty building."
"The place was bright and fresh with a lovely cosy sunday afternoon vibe."