MSK Sports Injury Clinic Reviews Summary

Category: Sports massage therapist

Address: 15, Aston House, Redburn Rd, Westerhope, Newcastle upon Tyne NE5 1NB, United Kingdom

Phone: +447538398351

Rating: 5.0
based on 319 reviews.

Treatment Effectiveness

Pros:

  • "The treatment was amazing, I have gained so much more movement."
  • "Deep tissue massage, acupuncture, and dry cupping has definitely made a difference."
  • "Had one session after a long while off and already my shoulder is far, far better."
  • "After first treatment I noticed huge improvements."
  • "Really impressive throughout, good craic and evidently knew what he was doing."
  • "The pain and discomfort from the injury has reduced considerably following this treatment."
  • "After a thorough assessment by Mark, it was found that I had a muscle knot in my left hamstring and calf. I received massage therapy and cupping in my first session and this has completely cured the problem."
  • "Having had physio previously elsewhere, I can honestly say that the sessions with Sarah have been much more beneficial."

Cons:

  • "I've still being having some trouble with the pain so the referral process for an MRI was swift and efficient."
  • "recently went for fractured ribs pain. Still on road to recovery but will be going back in few weeks time for another appointment."
  • "I have suffers with osteoarthritis of the knee for quite a while and was struggling to walk with out pain after the treatment on my knee and lower back I found I could walk a lot better without pain."
  • "After 6 visits to a chiropractor with a sore back and leg and getting no relief I decided to try MSK."
  • "Steven treated me for back and neck pain with massage and power drill that helped relieve the pain."
  • "Cant reccomend msk enough,,, ive had treatment from Sarah a few times,, Crawled in the clinic in agony with my back, And left feeling brand new."
  • "I have had several treatments for hip pain, piriformis and sciatica pain."

Professionalism and Knowledge of Staff

Pros:

  • "I would definitely recommend Sarah, she is incredibly professional, knowledgeable."
  • "Steve was very informative about my shoulder issue."
  • "Mark at MSK was brilliant after first treatment I noticed huge improvements."
  • "I've been getting treatment from Sarah and found her very professional and knowledgeable."
  • "I am pleased to share my positive experience with Sarah, my physiotherapist, who has played a crucial role in addressing my tennis elbow through shockwave therapy over the course of five sessions."
  • "Very professional staff. Very clean and well equipped clinic."
  • "Laura is absolutely fantastic at providing me with regular therapy."
  • "First went to MSK last year and was treated by Steve. 1st class service and treatment."

Cons:

  • "After suffering for the last 10 years with shin splints and tight calf muscles in my left leg, I decided to book into MSK after reading their 5 star reviews."
  • "I felt really comfortable and Sarah was amazing, she explained everything and worked her magic."
  • "I am having physio from Sarah as I would like to have a less bent back."
  • "I have to say that the treatment I’m receiving for my hip and immobility in that area is very good."
  • "After 6 visits to a chiropractor with a sore back and leg and getting no relief I decided to try MSK."
  • "Sarah made me feel at ease from the minute I walked into the clinic."
  • "I had my treatment with Steven Moon. Fast and effective treatment with good follow up guidance."

Customer Service and Clinic Environment

Pros:

  • "Really impressive throughout, good craic and evidently knew what he was doing. The place was really clean and professional."
  • "Brilliant service from Mark at MSK. I called the clinic after tearing my hamstring and Mark immediately made time to fit me into his schedule."
  • "First appointment at MSK with Laura. Very impressed. Discussed medical history in detail."
  • "Sarah made me feel at ease from the minute I walked into the clinic."
  • "The clinic is very clean and Amy is very professional and explains exactly what’s happening and why."
  • "Very professional staff. Very clean and well equipped clinic."
  • "Clean and comfortable clinic. My daughter has had a couple of sessions with Sarah for ongoing hamstring pain."
  • "Great first visit. Very hands on which my body definitely needed."

Cons:

  • "recently went for fractured ribs pain. Sarah was fantastic throughout the hour making me feel at ease While getting treated."
  • "The clinic is very clean and Amy is very professional and explains exactly what’s happening and why."
  • "I felt really comfortable and Sarah was amazing, she explained everything and worked her magic."
  • "I am having physio from Sarah as I would like to have a less bent back."
  • "I have had several treatments for hip pain, piriformis and sciatica pain."
  • "I went to MSK clinic because I tweaked my knee while running and it was painful."
  • "I have had regular treatment from Laura and Mark consistently for many months and I cannot thank them enough for all of their fantastic treatment."

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