Brinkburn St Brewery, Bar & Kitchen Reviews Summary

Food Quality

Pros:

• "The food we had was excellent (although the photos don't really do it justice)"
• "We tried a selection of sliders (mini versions of their burgers) shared between 2 - all were amazing!!!"
• "The beef and ale pie was lovely"
• "Had sirloin steak medium rare with peppercorn sauce. Excellent."
• "The burgers are amazing and there are loads to choose from."
• "We ordered a selection of sliders and loaded fries which were all perfectly cooked and delicious."
• "The food is absolutely fantastic."
• "Generous amount. However, with the size and weight of the dishes"

Cons:

• "It took an hour and a half to come and when it did I thought they had given me a child's portion by mistake."
• "The avocado was black and came with big chunks of avocado skin in it."
• "Saying all that though, the burger I had, The Reuben, was absolutely fantastic. Really well cooked and very tasty."
• "The food offering, although extensive didn't offer a fish or real cheese dish."
• "1 star off for the kids sausage and chips meal - sausage good quality but very salty, and the beans had rather too much herbs that it tasted bitter."
• "Not a fan won't be back glorified burger bar, and way too expensive for what you got."
• "The food was nice here, but the time I visited for Sunday lunch the plate was very green and maybe a bit too much on the vegetable side."
• "The cauliflower, broccoli, and carrots were undercooked, as evidenced by the sound of other customers struggling to cut through them with their knives."

Atmosphere and Ambiance

Pros:

• "Atmosphere was amazing, noisy but not so loud you couldn't talk."
• "Gorgeous quirky interior, plenty of seating, inside and outside."
• "Atmosphere in this pub is really great."
• "The bar/restaurant area has a great atmosphere."
• "Atmosphere was lively with a mix of people from babies to older couples and groups."
• "It's a loud place with everyone chatting and enjoying themselves but a very enjoyable experience."
• "Atmosphere is also quite authentic and staff is nice."
• "The atmosphere is cosy and welcoming and the staff have always been lovely."

Cons:

• "It was too loud for us."
• "The place has a pleasant atmosphere and the music was nice and chilled when I visited on a Sunday afternoon."
• "Complete absence of sound dampening makes it hell to hear anyone or anything."
• "This place isn't well run, which is a shame because it looks. to be a really nice venue but I would not return."
• "Really awful experience. Food order taken & paid for. After an hour it transpired the food order hadn't been put through. Non existent customer services. Food waiting, for some time, in the serving hatch to be distributed."
• "The main room is massive and looks great but there is tiny bar that takes ages to get a drink from."
• "Somebody appears to have put a lot of effort into creating this space but they then employed slow staff and encouraged their regulars to annoy potential new customers."
• "Great atmosphere with lovely staff. Excellent beer garden with herbs which is a nice touch."

Service Quality

Pros:

• "Staff were friendly and very personable, nothing was a chore for them, dispute how busy the place was."
• "We recently had a birthday gathering for around 35-40 people in the Maling Hall part of the brewery. The service and food was just as good, feeding our group around the same time was managed so well."
• "Staff and food unbeatable."
• "Received the best customer service yesterday from a lovely young lad (tall fella working behind the bar around 7.30pm)."
• "The bar staff were hard working and good humoured - special mention goes to the manager."
• "The staff is knowledgeable and friendly, contributing to the overall welcoming atmosphere."
• "Love this place! Been a few times but last time really stood out as the service and food was immaculate!"
• "Amazing experience here....very unique venue...observing Covid guidelines so well...very friendly place."

Cons:

• "Table service could be better. We were expecting to be asked if we wanted desert but no one came."
• "Not the best experience we've ever had. We sat at a table only to be told that it was reserved."
• "The owner of this place should be enough to stop anyone going back."
• "Cancelled on us an hour before our booking due to 'running out of food.' What?!"
• "This review is for any amplified band considering doing a gig here."
• "Very disappointed at the lack of response to my 4 Emails complaining about the New Year's Eve event."
• "Service left a lot to be desired, especially the barmen who had quite the attitude."
• "What got us most was how rude and arrogant the staff were."

Value for Money

Pros:

• "Always lively and the 6 beer flight for £17 is a great shout to try all they have to offer."
• "Great food, fabulous beer … but the real stars of this show are the staff."
• "The food menu seems too large to be good, but everything I've had from it so far has been great - nothing comes out too slowly or overcooked."
• "The quality of the Sunday dinners we had today and portion size great value for money."
• "Overall, a very nice place for a meal with friends at reasonably affordable prices."
• "The staff taking our order where helpful and the delivery guy adhered to social distancing."
• "This is an undiscovered gem for ale affiendos and foodies alike. Owner Lee Renforth and head chef Gareth Baty have created something very special."
• "The place has a real buzz to it and the staff are really helpful at explaining the unique properties of the beers on offer, all brewed at Brinkburn St Brewery."

Cons:

• "It took an hour and a half to come and when it did I thought they had given me a child's portion by mistake."
• "Generous amount. However, with the size and weight of the dishes (and the price as well actually) you shouldn't have cut the cost by giving us only a very thin paper bag."
• "Great burgers and a decent bar but I feel like they are conning their customers during eat out to help out."
• "2 stars because the beer selection is great! However, I'd recommend getting food elsewhere."
• "I ordered a crab burger! Looked great on Instagram, collection during this lockdown. Was excited for a Friday treat. Ordered, collected was really smooth process. The burger was very disappointing."
• "The food was nice here, but the time I visited for Sunday lunch the plate was very green and maybe a bit too much on the vegetable side."
• "We visited Brinkburn brewery , for my birthday lunch 10.09.2020, great atmosphere, good service, excellent food, i enjoyed the big blue burger, the other half had the brinkburger, so tasty, in the words of Tilly Taylor deeeeee..lishus."
• "Nice beer and a good Bloody Mary, but a feeble Vegan Sunday Roast."