Middlewood Farm Holiday Park Reviews Summary

Category: Holiday park Whitby

Address: Robin Hood's Bay, Whitby, YO22 4UF, United Kingdom

Phone: +441947880414

Rating: 4.5
based on 198 reviews.

Location & Surroundings

Pros:

  • "Ideal to walk into Robin Hood's Bay which is lovely."
  • "Loved the location with a short pleasant walk to the beach and Robin Hood's Bay."
  • "Great location for Robin Hood's Bay. Peaceful location with stunning coastal/inland walks with dogs."
  • "The site is situated in a lovely location with beautiful walks to Robin Hoods bay."
  • "For me the great thing about this site is its location in regard to the Cinder track which runs from Whitby to Scarborough and the proximity to the beach at Robin Hood's Bay."
  • "Superb location. Stunning views. 15 min walk to beach through a woodland."
  • "It’s a 10 minute walk down a lovely woodland path and your paddling in the sea on Robbin Hoods bay!"

Cons:

  • "Location is good for the walk to RHB but not an elevated position so there are no views but its a level, fairly basic site."
  • "The site was very busy and really, with us all cramped in and on top of each other like we were at a festival, it felt a little bit like camping in a grassy car park outside a stadium event for a touring cbeebies show."
  • "The site was extremely crowded no views whatsoever just felt we were trapped in."

Facilities & Cleanliness

Pros:

  • "We stayed in the glamping pods which had good storage space, a good fridge, microwave and kettle."
  • "Clean and spacious toilet/shower/washing up facilities."
  • "The facilities are excellent and it was lovely to be able to walk to Robin Hoods Bay and Whitby."
  • "The site is superbly run, with amazingly friendly staff, the grounds are well kept, and the toilets are cleaned well."
  • "The caravan was spotlessly clean and very comfortable with plenty of room for the four of us."
  • "Facilities were spotless and cleaned regularly."
  • "Clean site with well maintained grounds."

Cons:

  • "However they don't appear to be cleaned well as there are cobwebs around all the windows and light fittings."
  • "The showers were filthy, don't think I saw them get cleaned once."
  • "From Thursday to Sunday there was not soap in the ladies toilet and at least two of the sinks did not have running water."
  • "The toilets were not cleaned enough, once per day."
  • "The old, tired, shower block has only 4 showers & about 5 toilets."
  • "The toilets & Showers were very dated and cold, the taps intermittently had hot water."
  • "I have been to this site many times and never been disappointed with the facilities however this time there is a distinct lack of antibacterial liquid around the elsan point also was put off with all the cobwebs in the ladies toilet block."

Staff & Service

Pros:

  • "Really helpful staff too, my husband hit the peg too hard and clean snapped hammer in half lol they was their to help straight away!"
  • "Great check in, friendly and helpful staff."
  • "Very warm and friendly welcome by the lady on reception and a nice chat with the owner, who was also extremely friendly and welcoming."
  • "Owners really friendly, hard standing pitch clean, toilets and showers clean and showers lovely and hot."
  • "From the moment we arrived the reception staff were friendly and helpful."
  • "The service and from the site staff was brilliant, nothing was too much trouble."
  • "Super friendly staff."

Cons:

  • "I can't say the same for her 'assumed' husband who originally refused to come to the office to greet me on arrival."
  • "Unwelcoming arrival, seemed as though we were an inconvenience."
  • "Not one to leave reviews but the guy on reception needs a lesson or two in customer service!!"
  • "The chap on reception was somewhat rude to us as we checked in but luckily his colleague took over and saved the situation with her professionalism."
  • "The person's on reception two grumpy men said I was lying all toilets were cleaned clearly they had not been given a clean."
  • "The email we received back was abrupt and rude we was refused because we have a large dog."
  • "Having read previous reviews of the site I was a little put off by the owners response to negative feedback on another review site."

Value for Money

Pros:

  • "Never had a bad stay here In 40 years of visiting. Clean, tidy place. Lovely surroundings, reasonable prices and great walks."
  • "Great value for money 5 star."
  • "Can not fault this site at all, we paid £32 for a night for 2 adults and 1 child with EHU and toilet/shower access which I thought was great thanks for having us!"
  • "Camping was cheap and easy enough with ok facilities."
  • "We love middlewood. Started years ago with camping, and have moved through the accommodation available."
  • "Five star recommended and will definitely return. One of the best stays we've had."
  • "For three adults and two children for three nights it was £219, if it were half the cost I'd give 5stars."

Cons:

  • "The WIFI isn't free. It cost £3.00 for one night, strange after paying £19.00 for one night stay in the first place and dropped connection or didn't work all night."
  • "Had to book 2 nights, more expensive compared to the average of other sites."
  • "Was a little expensive for off season & might feel a bit hemmed in when it's busier."
  • "We paid £33 per night on a bank holiday weekend which on closer inspection i thought was overpriced for the quality of the facilities."
  • "Very expensive, £37 for 1 night (ouch)."
  • "Paid £124 for 2 adults and 2 children, we have previously camped on electric pitches before at other campsites which has cost less than this and facilities were similar to Middlewood Farm Holiday Park."
  • "Disappointed that they did not pass on the VAT cut as the government had intended."

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