The Greyhound - JD Wetherspoon Reviews Summary

Accommodation

Pros:

• "Stayed as Hotel guests as well as pub customers; really good Room - exceeded my expectations!"
• "The room was impeccably clean and spacious for UK standards. Bathroom was really nice as well."
• "The rooms were beyond expectation - pristine."
• "Arrived Thursday 12th July 2018 for one night, room delightful, very bright and large, wonderful air conditioning and although at the front couldn't hear any noise from traffic or people."
• "Lovely clean rooms."
• "First visit to a Wetherspoons Hotel certainly impressed. Spacious, very well-appointed bedrooms and ensuites."
• "Nice place to stay, Room can't be faulted, comfortable bed, shower is excellent."

Cons:

• "Cold rooms, high ceilings are lovely but you need heating."
• "The bed was small and springs were digging in your body all night."
• "Velux blinds in our room, 25% were broken."
• "With our room being at the front, we did get woken by the dray delivery at 5am, but it wasn’t daily."
• "The greyhound is compact the first floor bedrooms are very compact set behind several doors, but worse the room we had 204 had a very uneven floor by so much that when in bed it was so uncomfortable."
• "Stayed in a 'family room' with a lot of noise until 2:00am."
• "Room tatty, cannot see out of fixed shut windows, door to room not a good look, place needs closing and revamping."

Staff and Service

Pros:

• "One of the members of staff, either Lewis or Louis showed what hospitality is all about."
• "Staff lovely. Really try their best."
• "Brilliant Wetherspoons pub staffed by some lovely, friendly and hard working people."
• "Helpful, friendly staff, great value for money."
• "The bar staff Tegan, Kirsty and Ryan were all friendly and very helpful."
• "All the staff were friendly and helpful too."
• "Friendly, Courteous and Exceptionally helpful, she really looked after us and made sure everything was hunky dory."

Cons:

• "Women doing drinks just did the bar first and didn't even look at the orders from the app until we went up and reminded her."
• "The person dealing with us was very rude."
• "Worst part is the staff including one bloke who swore twice when he came to clear our table and spilt some sauce on his shoes and trousers...avoid if you want a nice family meal."
• "Staff swearing and shouting on the kitchen, while kicking a box in anger against the kitchen door open to the beer garden."
• "I was very disappointing of the service and how ths staff behaved."
• "Service was very good aside from a female server who brought our drinks out and didn't utter a word to us."
• "One of the staff members had a grumpy expression when we asked about the coffee machine."

Food Quality

Pros:

• "Breakfast was fresh and tasty."
• "Good food well cooked and beer was nice and cold."
• "Food good for the price."
• "Good pub food and quick friendly service, we enjoyed it the first time."
• "Had a meal fish and chips with onion rings. The fish and onion rings was great but chips was warm and garden peas was cold."
• "The food was cooked well; I like my steak to still moo whilst my father likes his to have passed through a cremation machine + 10 mins per ounce and both meals arrived as requested."
• "Food quality excellent great choices well cooked and tasty extremely good prices."

Cons:

• "My partners chicken burger was tasteless, dry and cooked to sh**."
• "We overheard Kitchen staff joking about knowingly sending out raw food to a customer."
• "Never go there again nasty food my meal sons and hubby food bad too."
• "Most of it was Luke warm apart from the bacon which was stone cold."
• "Sent food back on two occasions as it was raw, staff very immature and lazy, happy to chat with their friends."
• "Had, small veggie breakfast, beans, cold, toast, cold."
• "My burger was black, burnt to a crisp."