Haselbury Mill Reviews Summary

Food Quality

Pros:

• "The Sunday carvery and Seafood bar was very impressive, fresh, delicious and seasonal."
• "The food was good and hot when served which was almost unexpected given the amount of people there."
• "Food is excellent, and a good selection of wines, beer etc."
• "Food was first class as well."
• "The best meal we have had in a restaurant for some time imaginative and delicious."
• "The food is just delicious and they will adapt to your needs - which resulted in an amazing Caesar Salad."
• "Food much better than standard pub grub."

Cons:

• "Booking not recognised on arrival, therefore we had to sit outside for our meal rather than the restaurant!"
• "We weren't even asked if we had enjoyed our meal, or asked if everything was ok."
• "Food in the evening was expensive for an alleged nouveau cuisine style menu."
• "Now for the food it was the worst I have ever had at Haselbury Mill since going there from 2014 the meat was cold and had no pork left, the vegetables was all mixed into one container and was cold not taking into account if anyone had allergies with mixing food or the vegetables."
• "The pizza, sorry but they need less topping and mozzarella cheese, cheddar cheese should not be on a pizza."
• "Food arrived, without cutlery and condiments and on cold plates therefore food not as hot as it should have been."
• "The roast beef was very rare and dripping with blood."

Staff and Service

Pros:

• "Had our Wedding Reception here last night, and the service we received throughout the whole event was exceptional!"
• "Helpful & friendly staff."
• "Staff are very helpful and went out of their way to make us comfortable."
• "Staff were helpful and seemed in good spirit."
• "The staff were fantastic, everyone we engaged with couldn't have been any more helpful."
• "Staff and service couldn't be better."
• "Staff very polite and welcoming I cannot fault a thing."

Cons:

• "Watch out for room upgrade scams on Booking.com that aren't - they couldn't explain how our upgrade benefitted us."
• "Roof tiles dangerous."
• "When I went to pay the bill the I presume head of house was far too busy talking to her friends rather than concentrating on taking our payment."
• "Only downside was when we asked for extra drinks we were informed we'd used our quota."
• "On downside was speed of service for drinks orders and we weren't asked if we wanted dessert or how meal was."
• "I asked to speak to the chef but he wouldn't spare a second to explain how bad the food was today."
• "Although disabled room it was very steep slope and very rough up to unit really awkward to walk on with a disability."

Accommodation and Facilities

Pros:

• "Building and grounds look great."
• "The rural location is quite picturesque in the day and night."
• "The hotel rooms were clean and comfortable."
• "The serene surroundings and spotless, comfortable rooms are perfect."
• "The rooms in the hotel, which was a manor house originally I believe are very comfortable and clean and have tea and coffee."
• "The accommodation was super and the rooms very well appointed with all of the creature comforts."
• "Clean, comfortable bedroom and good coffee/biscuit selection provided along with bottled water."

Cons:

• "The room was at the top of the building and the skylight window on the stairs was shut, also the room window🥵."
• "Rooms slightly dated but it goes with the aesthetic."
• "No comfortable seating in our room, not enough accessible power points and a tv remote control that didn’t work."
• "Room, a double was clean BUT extremely small, only one chair, no where to put another."
• "We were in a Showman's trailer. I thought we would fall through the floorboards, it was so old. Needed some renovation."
• "The room was good but the bed was squeaky and the shower door was broken."
• "Our room needed updating old radiator lots of rust in the bathroom thing we payed over what the room was worth."