Moor Farm Beefeater Reviews Summary

Service

Pros:

• "Margaret serviced us at breakfast & and dinner she is absolutely fantastic."
• "Kathleen served us this morning (10/06/18), and we all noticed what an extremely tentative polite and happy lady she is."
• "Our server, Heather, made us feel welcome and well looked after with her friendly and enthusiastic manner."
• "Margaret the waitress couldn't do enough for us, exceptional service from such a lovely lady."
• "Even at busy times the staff were helpful and friendly."
• "Staff service is great."
• "Staff were really welcoming and friendly, food was great and good value as we had a discount voucher."

Cons:

• "Communication from the Manager was terrible."
• "When we complained we were met with shrugged shoulders and a claim that they were busy."
• "Service was slow, we were not told that the soft drinks were refillable until we were paying the bill."
• "Sam was effectively waiting every table as his colleagues seemed to make it their job to offload as many tasks as possible on to him."
• "Service was slow, my husband and son had build your own burgers, they were ok but they forgot half the items off my Sons burger."
• "Staff friendly but service and food appalling we had to wait 20 mins for our order to be taken."
• "Terrible customer service. After being taken to our table we waited for over half an hour for someone to take our order then another 45 minutes for the meals to arrive."

Food Quality

Pros:

• "The breakfast was lovely, £8.99 for full English plus as much cereal, toast etc as you can handle as well as unlimited coffee."
• "Always great for breakfast. Such a great deal with the kids eating for free."
• "Food provided by venue and was very very very nice."
• "Delicious food. Great lunch time deal menu with wide variety of food choices."
• "I never thought I'd be saying this about a beefeater, but I had two of the best steaks I've ever had."
• "Had a wonderful Sunday lunch with all the trimmings and it was beautiful."
• "The meals at Moor Farm Beefeater were fabulous, you get plenty food."

Cons:

• "Given the price it felt massively expensive compared to other restaurants I've been to."
• "The desserts look lovely on the menu, shame they didn't taste the same."
• "The place was almost empty, Food was overpriced for what it is."
• "Food terrible and overpriced, just go to Gosforth if you have any sense."
• "Worst meal I have had in a while. Greasy burger with cold overcooked chips."
• "Food was mediocre for the price, a lot of the menu was out of stock."
• "Waited a long time for our meal and when it came had to send mine back just a sloppy piece of fish looked like it had been refried and dumped on the plate full of grease."

Ambiance

Pros:

• "This is a really nice pub and has a lovely feel to the place."
• "Nice quiet restaurant. Overall great atmosphere."
• "Really nice atmosphere and they cook the chips in a separate fryer."
• "The very friendly service was noticeable, the food was standard chain but both very tasty and huge helpings."

Cons:

• "The place was almost empty, Food was overpriced for what it is."
• "Only drawback was so few in restaurant that the place lacked any atmosphere."
• "Very disappointing compared to other Beefeaters we've been to. Very long wait to be served, very short staffed."
• "Shite place, full of screaming little brats running around unsupervised."

Value

Pros:

• "An asset to the company and very worthy of a 5 star review."
• "Bit pricey when you get the lamb but once tasted, money we'll spent."
• "The food is very tasty and good size of portions too."
• "We had breakfast & the price for what you can get makes it amazing value for money."

Cons:

• "Given the price it felt massively expensive compared to other restaurants I've been to."
• "Food terrible and overpriced, just go to Gosforth if you have any sense."
• "Very overpriced for very small below average portions."
• "I ended up paying more than £35.00 for what?"