Teesside Shopping Reviews Summary

Category: Shopping mall

Address: Management Suite, Goodwood Square, Thornaby, Stockton-on-Tees TS17 7BW, United Kingdom

Phone: +441642679447

Rating: 4.2
based on 366 reviews.

Parking and Traffic

Pros:

  • "Definitely somewhere to visit if you're local to it; plenty of free parking."
  • "Parking is really easy with exact amount of spaces shown in the car park."
  • "Large enough car park you should not have a problem getting parked and it's free."
  • "Plenty of parking, easy to get around."
  • "Wide selection of spacious shops, loads of parking."
  • "Great selection of shops surrounding a massive car park with a Costa somewhere in the middle."
  • "Excellent parking,and it's free,good variety of shops,coffee places,toilets & easy access of A66."

Cons:

  • "The relatively recent redesign of the car park is one of the most dangerous things I've seen for a long time."
  • "New road layout is stupid and the new trees take up half of about 4 parking spaces all at once."
  • "Parking is awful, layout not great."
  • "Difficult to know where to park with the likelihood that if you want to visit several outlets you will have a lot of walking to do ...or reposition your car."
  • "The new parking system in my opinion is a death waiting to happen."
  • "The car park layout is terrible and the crossings are dangerous."
  • "Absolute nightmare to try and find a parking space on a weekend."

Shopping Experience

Pros:

  • "M&S has managed to remain open as one of the only upmarket supermarket offerings within the Teesside region."
  • "Great selection of all the big name and branded shops."
  • "A great selection of shops all together in one leisure park."
  • "There's plenty of shops, plenty of places to eat, and lots of places to park your vehicle."
  • "A good variety of shops and food shops, and a supermarket."
  • "A lovely spacious shopping centre. Good variety of shops and eateries."
  • "The selection of shops is excellent, with a good mix of fashion, beauty, electronics, and homeware stores, catering to all budgets and tastes."

Cons:

  • "Not really a lot there anymore, nothing to get excited about."
  • "Since the closure of burtons, top man, top shop & whatever else was going on in that huge shop they were all in, its become rubbish for men to shop at this park."
  • "Teesside Park is not only starting to look its age, but quality retailers are leaving, replaced with lower end of the market retailers."
  • "Shop selection is ok but not great and certainly not worth the hassle of driving around the carpark."
  • "It's a huge retail park filled with everything."
  • "A few shops have now shut down and are stood empty."
  • "Not a great selection of shops any more, and more leaving regularly."

Customer Service

Pros:

  • "Excellent service & the telephones were speedily answered & extremely helpful."
  • "Always a pleasurable shop! Staff in Holland and Barret and Curry's most helpful."
  • "Experience in Morisons great staff are lovely."
  • "Most, if not all of them have wheelchair access and all of the staff we encountered were kind, courteous and very helpful."

Cons:

  • "Frankie and bennies doesn't look after the customers more bothered about playing silly games on the phone."
  • "Staff member was uninterested, didn't want to help."
  • "Mothercare staff need to learn to smile or at least try, overall appearance needs updating starting to look very dated."
  • "Asked staff to clean a table and response was we havnt got enough staff on."

Facilities and Amenities

Pros:

  • "Plenty of eateries to choose from."
  • "A wide selection of junk food outlets in and around the retail park, including Nandos, TGI, KFC and now Tim Hortons."
  • "Teeside park also holds an entertainment location - Hollywood Bowling, Casino, Pizza Hut, Burger King."
  • "There are children’s play areas and a sand pit that have been set up for the summer holidays which my daughter loved."
  • "Loads of shops here. Loads of places to eat. Really nice cinema complex."
  • "There are lots of cafes and stopping places."
  • "Clean toilet facilities too."

Cons:

  • "Not enough toilets or places to eat/drink in retail park unless you want Greggs or Costa biscuit."
  • "Big impersonal shopping park along American lines."
  • "The new shop fronts have removed the old canopies, which now mean you get soaked if it's raining."
  • "The appeal of visiting in any season is massively impacted by the choice to remove rain covers that used to go around 90% of the place."
  • "I don't think there is toilets or if there is I didn't see them."
  • "Couldn't find anywhere to eat, gluten free and would have been nice to sit down for a break."
  • "Could do with better cafes, more independent one's rather than rubbish chain one's, there is already two Costas on the site & they're building a third."

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