Allard's Lounge Reviews Summary

Food Quality

Pros:

• "Only had a burger but everything was homemade and tasted pretty good!"
• "Good coffee without being too strong, and the raspberry and white chocolate went well with it."
• "Food for lunch was so tasty. We had fish & chips, ploughman's ciabatta sandwich with chips, garlic & chilli chicken tapas and a vegetarian nutty stir fry noodle salad..."
• "We had tapas veggie style for 2. It was delicious. Plenty of it..."
• "The food absolutely delicious, I ordered the tapas so it does come in small portions but very rich so I did feel ordering just two was enough for me :)..."
• "Vegan Paella was lovely, and all our shared dishes were great."
• "The food was incredibly flavorful, cooked perfectly and filling."

Cons:

• "Disappointed. Many tapas options unavailable."
• "The mussels were the smallest ones I've ever had and sadly didn't taste of much."
• "The fish and chips were awful way over cooked and dry."
• "The food came after another 15 minutes (70 min wait for breakfast) & some of it was cold & wrong."
• "Ordered the green tea salmon when it came out it was black as coal."
• "All 3 meals luke warm."
• "The food was presented awfully. I’ve had a better looking breakfast from a motorway service station."

Staff and Service

Pros:

• "Meal aside I have to commend the staff.... They were absolutely customer service all the way, they were very accommodating and made my granddaughter and me feel very comfortable, nothing was a bother!..."
• "I can't thank our server Holly and the other staff enough."
• "Pleasant welcome, Josh was helpful and funny."
• "Front of house staff & barman were all very friendly & helpful..."
• "The staff were absolutely amazing. The 2 girls on shift tonight were fantastic."
• "The staff are very fast and attentive."
• "Staff very helpful and friendly."

Cons:

• "Staff need winding up and look at you like aliens when you say you aren't eating."
• "No comunication and very abrupt bar staff."
• "All good except the service as the young lady who waited for us wasn't the friendliest, not the kindest, could have just been a bad morning for her..."
• "The service was so slow and inconsistent."
• "Wait 15 mins for e coffes and tea not brought milk then wait 10 mins for it."
• "Honestly the service was pretty dreadful."
• "Service was poor. Drinks order taken and then slammed on the table."

Atmosphere and Decor

Pros:

• "The decor is unusual and stylish."
• "Beautiful place."
• "The place has a lovely atmosphere and really cozy feel..."
• "Such a relaxed breakfast environment."
• "Gorgeous plush surroundings."
• "Fantastic interior and lovely atmosphere. Staff were very helpful and friendly..."
• "Lovely opulent interior."

Cons:

• "Place looks like an old 80s nightclub."
• "Left hand side of restaurant was busy and full of dirty tables."
• "Non existent social distancing. Staff weren't wearing masks."
• "Guest complained about the cold and the smell of cigarette smoke drifting in."
• "A place I once was extremely fond of has now deteriorated significantly."
• "Dirty glasses and dishes sat on several tables for well over 20 minutes including ours."
• "No positive comments on cleanliness."

Value for Money

Pros:

• "Very reasonably priced."
• "The drinks were lovely as well and I would say reasonable priced..."
• "If you manage to catch the happy hour (4 tapas + 2 drinks for £20 till 5pm) then I highly recommend it."
• "The wine itself was excellent and reasonably priced."
• "The good is fantastic the price's are very very reasonable we have had breakfast lunch and dinner in this place..."
• "The Tapas were amazing and plentiful and reasonably priced."
• "The bill was reasonable for Tynemouth and the venue is lovely..."

Cons:

• "Had breakfast this morning ordered two sausages they brought one said I had to pay after went to pay for the sausage they forgot two pound for one sausage so four pound for two 🤣 it was only for the dog most places give u them free 🙄 never again total rip off..."
• "Overpriced for what you get."
• "Mine was a tad pricey at £22 for steak and chips."
• "Order 4 tapas & 2 drinks included £22 get the bill £29 price come off the cheapest."
• "This time round there was no one to welcome us in so we made our way to a table and then someone turned up. I had steak and chips, which was ok; but definitely not worth £22."
• "The food was decent enough, though mine was a tad pricey at £22 for steak and chips, the steak was ok (had worse, had better) the chips whilst they looked really good were lacking in taste which was a shame."
• "Poor value for money unfortunately, waiting staff helpful and attentive. Ingredients quite sparse on flatbread, tasty, but in current climate it would be nice to feel you were getting value for money..."