The Nags Head Reviews Summary

Service

Pros:

• "Dewi and the team were so accommodating."
• "The staff were really accommodating with us. The food was spectacular."
• "The service was excellent and friendly and the waitress was happy answering questions about the art work."
• "The staff at The Nag's Head were friendly and incredibly helpful."
• "Top notch friendly service staff were really kind to everyone including my little 2-year old."
• "All the staff were friendly, helpful and professional."
• "Staff were professional and well trained in covid measures."

Cons:

• "The service was a bit nonexistent but the girls were all lovely and certainly didn't deserve the treatment from the unhappy customer who shouted and swore."
• "Nice pub friendly enough staff but mostly very young and unethusiastic."
• "What a dreadful place to go to. Staff were very rude and the food was terrible."
• "On both occasions, I was left disappointed with the clear lack of training or lack of knowledge of some staff members."
• "We ended up waiting 25 minutes before giving our order and had to flag someone down to take our drinks order."
• "Very disappointed, poor service, had to wait so long to order, prawn and crayfish starter tasted just like it was just defrosted no taste Welsh lamb over cooked jus had some weird taste."
• "When my partner complained, we were dismissed until he went inside to find someone, then they disagreed with him and wouldn't take his reasons for complaint, the young manager told us not to return!!!"

Food Quality

Pros:

• "The chocolate mousse with minted avocado was a great success, however. Very tasty, especially the mint sorbet accompaniment."
• "Great food and local ale served."
• "The food was nothing short of scrumptious! I highly recommend starting with the loaded nachos; they were a flavor explosion."
• "Had lovely roast dinner, couldn't fault it, I had beef and husband had lamb, both was delicious and plenty of vegetables."
• "The food was fantastic with great vegetarian options."
• "A charming, friendly pub with great, fresh food and lovely service."
• "A beautiful pub in a beautiful location serving beautiful food with first class service!"

Cons:

• "Yorkshire puddings were flat and not fresh."
• "We were very disappointed to have been given our food as the vegan option only to have realised after tasting it that it was in-fact not vegan."
• "Thankfully the beer and staff save this place from being a complete disaster."
• "Disappointing food. Looks promising from the menu but actually over priced and a bit pretentious."
• "The Thai Curries were very standard and lacked depth."
• "The cauliflower pie was OK but not at all cheesy."
• "My lasagne was sweet. The chips were soggy and cold."

Ambiance & Location

Pros:

• "Set at the side of a picturesque stream and an old stone bridge is a generous outdoor partly covered beer garden and seating area."
• "The pub is clean, cozy, warm & traditional - loving the log burners."
• "Beautiful rural ambiance."
• "A beautiful pub in a beautiful location serving beautiful food with first class service!"
• "Beautiful location on the river with such a peaceful beer garden."
• "Beautiful outside eating area right along side the river."
• "The venue itself is a gem, and the outdoor seating area by the water is simply stunning."