Luke Ormsby Hair Salon - Pinner Reviews Summary

Styling and Haircuts

Pros:

• "Rachel the hair stylist was amazing!! Gave me great tips on how to blow dry my hair and explained how she was going to cut and style my hair - loved it!!"
• "Hannah was super lovely and listened to and guided on how best to colour my hair given it was for my wedding in a few weeks - the results were amazing."
• "My second visit to Luke Ormsby in Pinner (I was a model previously). Friendly and welcoming salon. Fantastic cut by the very talented Torabora... 'T' who washed my hair, cut and blow dried. Thrilled with my new short style."

Cons:

• "The only reason I'm going for 4 stars rather than 5 is that things took a bit longer than the hour, but I'd much rather that than a rushed job!"

Coloring Services

Pros:

• "Thanks to her expertise, my hair has undergone a remarkable transformation from a brassy, solid blonde to a stunning, seamless gradient of natural shades."
• "Chevonne has been cutting and colouring my hair since the Pinner salon opened 3 years ago. She does a great job but I was feeling bored with my colour so we planned a big change - going much blonder with balayage highlights. I absolutely love it."
• "I could not be more delighted with the treatment I received at this salon, from my first visit for a consultation and skin test, through to my fabulous colouring and styling by the brilliant and talented Rachel."

Cons:

• "I had such bad customer service from management. Disappointed at owner and they’ve now lost a few clients due to it. I had a nice stylist so I recommended family and friends but I won't bring any new clients here again as they make a fuss."

Customer Service

Pros:

• "The politeness of the staff at reception was fantastic and the whole team at Luke Ormsby are so professional and friendly."
• "The salon was the friendliest that I’ve been in, everyone was super friendly and attentive and the atmosphere was lovely."
• "Luke Ormsby and to every single staff. You're all so great!! To coming in and being greeted by the reception, to the hairdressers for doing such a great job oh gosh to the shampoo girls for such a relaxing shampoo!"

Cons:

• No specific cons related to customer service were mentioned in the provided reviews.

Ambience and Salon Environment

Pros:

• "Given I was there for a few hours, time flew by and the selection of music was amazing."
• "The hair wash chair had a heated back massager in it and the whole experience was relaxing and calming."
• "The salon itself was clean, modern, and exuded a pleasant atmosphere."

Cons:

• No specific cons related to ambience and salon environment were mentioned in the provided reviews.