Lovelee Hair Reviews Summary

Category: Hair salon

Address: 62 Richmond Rd, Kingston upon Thames, KT2 5EH, United Kingdom

Phone: +447392617828

Rating: 4.8
based on 155 reviews.

Professional Expertise and Staff Skills

Pros:

  • "I was served by the director herself, Lisa, and she understood exactly what I needed."
  • "Absolutely fantastic salon! Lisa literally transformed my hair, definitely the best salon I’ve ever been to."
  • "Lisa is an amazing stylist & colourist."
  • "Lisa did my hair and I would honestly say she’s the best!"
  • "Rebecca is an asset to the team. Not only is her cutting and styling spectacular."
  • "Lisa is an exceptional hair dresser and takes time to listen to your needs and make recommendations."
  • "Lisa was so helpful with helping me decide what hair cut would suit my face."
  • "Lisa is very attentive and has a keen understanding of what look you’re going for."

Cons:

  • "It took the stylist over an hour to do basic hair layers, and it ended up being uneven in the front."
  • "On this occasion Lacey was doing my hair and I must say in 40 years of my life no hairdresser ever made me cry except Lacey."
  • "The appointment started half an hour late, the hair dresser was rushing and cut large holes in my hair."
  • "Asked for curtain bangs and got an overgrown fringe."
  • "I went there for balayage but unfortunately I didn’t get any colour!!!"

Customer Service and Salon Atmosphere

Pros:

  • "The whole place is cute and quaint - it's clean and tidy. There's music for entertainment."
  • "My hair feels fantastic now and the service was wonderful."
  • "Lisa listens & helps guide you to what is best for your hair."
  • "The salon had a lovely atmosphere. Highly rate this salon, will be returning in the future!"
  • "They offer hot and cold drinks upon arrival."
  • "They’re super friendly, professional and very talented- you will not regret going to this salon."
  • "The salon is very clean. They offer hot and cold drinks upon arrival."
  • "Really lovely salon. I had a balayage done on my hair and it was stunning."

Cons:

  • "The first time was for myself. Pretty simple style and they did a good job. My issue was from my daughters haircut today."
  • "The appointment started half an hour late, the hair dresser was rushing."
  • "Colour was fine although not really what I asked for. Staff and owner really unwelcoming."
  • "I wasn’t happy with my hair colour from another salon and after reading the reviews for Lovelee Hair, I was so relieved."
  • "I went there for balayage but unfortunately I didn’t get any colour!!! It was very disappointing."

Quality of Hair Treatments and Results

Pros:

  • "Lisa and Rebecca were so kind and the atmosphere there was great."
  • "I had an amazing experience with Lisa who performed a flawless balayage, haircut, and Brazilian treatment."
  • "Lisa did a fantastic job with my hair, she listened to what I wanted."
  • "The balayage here is unmatched, I cannot recommend this business enough."
  • "Adore my hair cut. Will not go to another salon."
  • "Lisa is so good and helping you find a style that suits you. Also had a Brazilian blowout treatment."
  • "I have been visiting Lisa for the last couple of years and am always really happy with my hair after."
  • "wonderful experience! I went there to get a balayage and my hair has never looked or felt better."

Cons:

  • "It took the stylist over an hour to do basic hair layers, and it ended up being uneven in the front."
  • "I asked for a top up of my highlights that I kept working on for two years. She used so much lowlights that she killed off all the blond in my hair."
  • "Reading all these positive reviews about Lisa and this salon makes me wonder why i got such a disappointing, tepid service."
  • "I went there for balayage but unfortunately I didn’t get any colour!!!"
  • "The worst hair highlights. I had to redo my hair at another salon the week after."

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