Ryder & Dutton Lettings & Property Management Reviews Summary

Professionalism and Supportiveness

Pros:

• "The process was smooth and easy. Lucy was professional and did a great job in updating us on the progress of our application."
• "Carmel at Ryder & Dutton Shaw has been an excellent help. She ensured a smooth but detailed process with an understanding of our requirements in relation to the property type."
• "We rented an apartment through Ryder and Dutton and they were exceptionally supportive and professional."
• "Gemma Horn and Amanda Bell worked on our tenancy application for property in Manchester. The whole process was smoothly managed by them."
• "The Ryder and Dutton staffs are very professional and friendly, especially Lucy and Amanda."
• "I love Ryder and Dutton Shaw for its professionalism, friendly disposition, and magnificent communication skills."
• "Ryder & Dutton handled our house move smoothly. They gave me confidence in them by processing documents quickly."
• "Great service received from Ryder & Dutton. Lucy has been so helpful in her role as Lettings Negotiator."

Cons:

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Customer Service and Communication

Pros:

• "The quick response to calls and emails is quite remarkable."
• "Samantha guided us through the application process; her attentiveness and care were remarkable."
• "I love Ryder and Dutton Shaw for... magnificent communication skills."
• "Ryder & Dutton have been brilliant with letting my property. Lucy Clifford has been great in terms of providing information on the letting process."
• "Michaela was who we dealt with and throughout the whole process she has been fantastic."
• "I have recently moved into a property and had Diane handling everything for me. She was extremely responsive."
• "The communication was great and you really felt that your best interests were at heart."
• "We can't thank Ryder and Dutton Shaw enough for helping us with the sale of our house. From start to finish they were brilliant, always keeping us updated on progress."

Cons:

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Efficiency and Promptness

Pros:

• "Ryder & Dutton handled our house move smoothly... by processing documents quickly."
• "Samantha Whalen our lettings negotiator was really friendly and helpful and always reassured me along the way."
• "Gemma Horn and Amanda Bell... offered co-operation at all steps with respect to paperwork/approvals/onboarding."
• "I have recently moved into a property and had Diane handling everything for me. She worked hard to get us moved in as quick as possible."
• "Michaela and Vicky at Ryder and Dutton in Shaw, were fantastic throughout the whole process when selling our house."
• "Michaela was fabulous for the entirety of the selling process... she kept me informed with updates."
• "Michaela Hewson at the Shaw office is an amazing estate agent to work with... she was professional and supportive."
• "The house sale was dealt with by Michaela and Conor. I was kept fully updated during the sales process."

Cons:

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Overall Satisfaction and Recommendations

Pros:

• "I would definitely recommend their services."
• "I highly recommend them for their outstanding support and dedication to tenant satisfaction."
• "I would recommend her to anyone looking to move homes."
• "Highly recommended and will defiantly be using Ryder Dutton again."
• "I couldn’t recommend Ryder and Dutton highly enough."
• "I recommend people to shop around and see who works best for you. What I do know, Ryder and Dutton saved me!"
• "I have no hesitation recommending the Shaw branch as the support they gave to me throughout the entire period of time was superb."
• "We recently sold our property and purchased a new home with Ryder and Dutton. From the beginning of both processes, Conor and Michaela were very approachable, professional, and incredibly helpful with everything we needed."

Cons:

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