Parkdean Resorts California Cliffs Holiday Park, Great Yarmouth Reviews Summary

Accommodation Quality

Pros:

• "Caravan was spotless and very well furnished and equipped."
• "The caravan was clean and comfortable."
• "Caravan was amazing, cosy and perfect for what we needed."
• "Our accommodation was literally brand new!"
• "Caravan was clean, tidy and lovely to stay in."
• "The caravan was nice and clean, I think it was an upgrade from the one we booked."
• "Caravan was spotless, lovely and warm and had everything we needed."

Cons:

• "There was no iron or iron board inside the caravan, as advertised."
• "The caravan seemed a bit tired, not as clean as it should have been."
• "Caravan was absolutely filthy upon arrival."
• "Caravan was dirty."
• "The caravan wasn't as clean as I was hoping for with dirty marks on the cupboard doors, hairs on the sink, carpet hadn't been hoovered very well and dust everywhere."
• "Very poor customer service the caravan was dirty also urine dog stains on the carpet."
• "On arrival the caravan was ready to accommodate, so i broke the seal and entered what I can only describe as the dirtiest place I have ever seen, with the oldest dated caravan."

Staff and Service

Pros:

• "A very warm welcome at reception, we found everyone on site VERY helpful."
• "Staff were nice and friendly."
• "The majority of the staff were amazing!"
• "Entertainment staff were amazing and really made our little boy feel special and included!"
• "Every single one no matter how busy had a smile on they faces and were helpful."
• "The staff can't do enough for you."
• "All of the staff were amazingly friendly always ready to help."

Cons:

• "This was our first holiday as a family and left us really upset, we told reception about the issues but fell on deaf ears."
• "They don't talk to you or even look at you while serving. So rude."
• "Most of the staff are helpful. Odd ones that don’t seem to want to be here working."
• "Some of the younger staff behind the bar were very dismissive and not very friendly."
• "Staff in the shop on site who are rude to customers and notice price changes every day."
• "The lifeguards seemed more interested in chatting than doing their jobs keeping an eye on the people in the pool to keep them safe."
• "Rats running round and rude staff."

Facilities and Amenities

Pros:

• "Close to the beach, lovely bakery over the road, with cafes and pub close by. Perfect."
• "Great holiday park, with indoor and outdoor pools (heated), on site shop and launderette plus restaurant."
• "Nice indoor/outdoor connected swimming pool."
• "The site has good amenities, well maintained and all the staff are friendly and helpful."
• "Loads of free activities for all ages."
• "Great crazy golf on site and a good park too."
• "Facilities on the park are good."

Cons:

• "The activity on the sites where ok however the pool was filthy and it was clear the filter of the pool wasn’t working very well or even at all."
• "The radiators didn't work."
• "Disappointed there was no day time entertainment for the adults not even quiz's nothing."
• "The chip shop isn't very disabled friendly."
• "Internet on this site is a joke. It never connects and doesn’t even work!"
• "The pool needs proper deep cleaning, bleaching and sanitising. Hair and pubic hair everywhere, old dirt, lime scale, broken dirty toilet."
• "The ropes holding the inflatable in the pool are an accident waiting to happen."

Value for Money

Pros:

• "We were pleasantly surprised by the pricing in the shop wasn't cheap wasn't expensive."
• "Resturants/ bar food was very good steak night was excellent very enjoyable and very good price we eat in there a few times very good."
• "Shop on site has everything you could think of with good pricing."
• "Nice place too stay at a good price."
• "Great food in the boathouse at a reasonable price."
• "The food is decent at the restaurant, nothing fancy but bang on for the money."
• "Charged activities are much more affordable compared to other caravan parks."

Cons:

• "Foods pricey and so are the drinks."
• "Chip shop very expensive, nearly £8 for 2 bags of chips."
• "Expensive. A pint of beer and a glass of wine fish and chips twice £35.00."
• "And I would not recommend going to the Nisa local on site, it’s very overpriced and not worth it."
• "Bingo is expensive £6 for half a book £12 for a whole book."
• "But £12 for a beer and a glass of wine is beyond the pale."
• "I had two meals in the bar at the resort and a few drinks, it was way too expensive."

Overall Experience

Pros:

• "The owners event winter wonderland was excellent the time and effort the Cali team put in they went above and beyond."
• "Lovely park near to the seaside and some great views."
• "Nice clean and tidy park."
• "The camp is hidden away from the main road so the traffic noise does not distract you."
• "Entertainment staff are super friendly."
• "Loved it, plenty for the kids to do."
• "The park itself was very clean and well maintained."

Cons:

• "As a base it's fine. Just lacking in some of the smaller details."
• "Feeling really disappointed."
• "This place was such a disappointment."
• "Wouldn’t come back here."
• "So for more than £400 disappointed."
• "Having to buy a weekly pass each in order to use the bar and restaurant was definitely not acceptable."
• "Caravans were too close together and empty caravans were even blocking the road so only one way in and out."