Address: 186 Marsh Rd, Luton, LU3 2QL, United Kingdom
Phone: +441582569020
Rating: 4.9
based on 203 reviews.
Customer Service
Pros:
"I'm really pleased of service provided by estate agent Owen. Very good communication and knowledge about the properties was noticeable from beginning to the end."
"Fantastic services from both Callum Radford and Philip Bransgrove throughout my mortgage process."
"All of the staff are professional and happy to help you where they can."
"The team are all friendly and accommodating and provide an excellent and friendly service."
"Most importantly to us she always quickly responded to emails etc!!"
"They were always here to answer my question help with the struggles and give their advice."
"Her friendly voice filled us with calm and confidence."
Cons:
"Was warned Haart would pull this stunt as they are doing it elsewhere in the company."
"He lied, he did not provide me with updates, is impossible to contact and was totally unprofessional."
"Not possible to contact with, trying to get through for a week, leaving messages through HQ- no one bother to get in touch."
"Feel totally deceived with fake promises and a terribly poor service."
"The rest of his team aren't great either."
"Went to a flat viewing with Sam at Haart in Leagrave... Money was lost as they had already started the process. His emails were quite rude in response when I approached him."
"As soon as I get through it come out that those properties has been sold! No communication, poor customer service, very disappointing company."
Professionalism
Pros:
"Damian reassured me. As a first time buyer i was definitely a worrier and the management at Haart really helped settle that."
"Hasnain's knowledge & professionalism made us feel confident and reassured throughout the entire purchasing process."
"Irfan has been very professional and knowledgeable about every stage of the process and has made our first purchase a breeze."
"Amazing sales team, after being with another agent for 16 weeks, Zoe and her team have sold our property within 6 weeks of taking the property on."
"I would highly recommmed Zoe at haart Easy to talk with and a very pleasant lady who is clearly very passionate about her work."
"The creative touch of the Haart Leagrave team facilitated the quick sale of our property: within 3 days we had the offers we wished for in!"
"I cannot praise and thank all of the staff at the Leagrave branch of Haart for their professionalism, support and understanding."
Cons:
"I suggest Haart consider sacking Damian Herelle as he made my house purchase one of the most painful experiences ever."
"The worst experience we ever had."
"Avoid JS Law and recommend to check solicitor's rate/feedback yourself."
"Well service and attitude of staff not great."
"I was not told I had signed into a sole agency agreement which John knew I did not want."
"Lesson learned. Hoping to save the pennies, I went to the other agent in this area to save half a %."
"Waste my time, my money to drive there for 1 hour and a half to find nothing."
Communication
Pros:
"All phone calls were responded to quickly and efficiently."
"Communication was on spot as they always responded fast and knew all answers to our questions."
"We were kept informed promptly of the progress of buying via all forms of communication."
"Zoe’s communication was exceptional, keeping us updated and it was always easy to understand her compared to our solicitors."
"A big thank you to all the staff at Haarts Leagrave. You kept my sale simple, smooth and stress free, always keeping me informed."
"Great communication and extremely professional, many thanks."
"Kept me up to date on every single detail of the transaction."
Cons:
"No updates on viewing feedback from the few potential buyers that viewed, although this did improve once I complained."
"Went to a flat viewing with Sam at Haart in Leagrave... Money was lost as they had already started the process. His emails were quite rude in response when I approached him."
"As soon as I get through it come out that those properties has been sold! No communication, poor customer service, very disappointing company."
"Well service and attitude of staff not great."
"I was not told I had signed into a sole agency agreement which John knew I did not want."
"Waste my time, my money to drive there for 1 hour and a half to find nothing."
Recommendation
Pros:
"I would definitely recommend Haart leagrave to any customers in buying or selling a property."
"I would highly recommend the haart estate agent to friends and family."
"I will definitely recommend this company when selling or buying a property."
"Can't recommend Haart Leagrave and their personal touch enough, Thanks guys."
"I would absolutely recommend Leagrave Haart Estate agent to anyone looking for a premium and professional service."
"I would wholeheartedly recommend this company."
"I would thoroughly recommend the Haart Leagrave team."
Cons:
"The worst experience we ever had."
"Feel totally deceived with fake promises and a terribly poor service."
"As soon as I get through it come out that those properties has been sold! No communication, poor customer service, very disappointing company."
"Waste my time, my money to drive there for 1 hour and a half to find nothing."
"Avoid JS Law and recommend to check solicitor's rate/feedback yourself."
"Lesson learned. Hoping to save the pennies, I went to the other agent in this area to save half a %."