Amity Veterinary Care Local Vets in Newton Abbot Reviews Summary

Service Quality

Pros:

• "Service is absolutely top quality for excellent value!"
• "The veterinarian was terrifically thorough, careful, confident and reassuring."
• "A highly knowledgeable team. A good relationship has begun!"
• "We have already noticed an improvement in Basil and couldn’t be happier with the care and treatment we have received."
• "The care was fantastic and I would definitely advise anyone looking for a vets to try here."
• "Doctor Lennon Foo is clearly knowledgeable and professional."
• "Staff were as wonderful as ever, giving her lots of fuss."
• "Dr Lennon and his team were so kind and reassuring, and couldn’t have done more to make us and our cat feel at ease."

Cons:

• "The injections are £100 for 3 and are given every third day."
• "My African pygmy hedgehog Jay-Jay injured his leg and so I took him for an assessment costing £90."
• "We paid £120 for an initial consultation which was an extremely thorough examination and explanation."
• "I moved my animals to the care of Amity Vets a few months ago, and they've been fantastic. My dog in particular has an unusual illness that many UK vets have little exposure to."
• "Our first experience at Amity Vets was yesterday. On arrival with our puppy, Tilly, we were greeted by the friendly and welcoming receptionist, Sarah."
• "I took Bertie, our labrador for her monthly cytopoint injection. Cytopoint helps to support Bertie's itchy skin. This costs £153 per month."
• "Excellent service. Today was our first time with Amity Vets, Lennon and his team extremely helpful and the appointment wasn’t rushed."
• "A BIG thankyou to Dr Laura, Eliza and Maddy for treating our very nervous, rescue cat, Kiko, with such kindness and care."

Atmosphere and Decor

Pros:

• "Other things we loved was the atmosphere, the decor, all the little treats during and after our appointment."
• "The clinic was welcoming and spotless (as were the staff lol)."
• "The environment is so calm this makes coming to the vets a much more enjoyable experience for animals."
• "The waiting area was clean and well-maintained, with comfortable seating for pet owners."
• "Milo loves visiting Amity vets as everybody is so friendly and makes a big fuss of him."
• "The reception and consultation rooms are lovely, inviting to owners and pets, which in our case put us both instantly at ease."
• "I have just started my work experience placement at Amity Vets and it has been one of the most amazing opportunities I have been given."
• "A very caring practice. I felt Lennon and his team gave a very personalised service and were sensitive when dealing with me during the death of my beloved pet."

Cons:

• "I was very grateful that Lennon was able to fit Tessa in the very next day even though she wasn’t an emergency."
• "Amity vets is definitely a vet practice with a difference. Straight away I was made to feel very welcomed and treated like I mattered as well as my animal."
• "I really feel like I am part of a team with Amity, not just a number or 'another client'."
• "Very friendly caring staff, inside decor is very different to normal vets had a calming effect."
• "Refreshing to have a vet that gives you 121 attention to detail when explaining my two dogs issues."
• "Absolutely love this vets you get the best treatment and their customer care is second to none."
• "I took my cat for a second opinion to amnity They did an op today and my cat is almost back to his usual self."
• "From the first phone call to the first consultation I was made to feel like a valued customer."

Staff and Professionalism

Pros:

• "My son needed care for his bearded dragon Lucy and called Amity, they gave him an appt for the following day."
• "They were professional and kind throughout. Very knowledgeable and explained everything clearly."
• "The assistant Madeleine is lovely and feels like genuinely wants to have a chat with you."
• "Laura, did an incredible job of making Bella feel comfortable during her routine check-up."
• "The staff team were amazing, reassuring my wife upon arrival and before leaving our dog there."
• "Jasper, my vet phobic boy, now tows me through the door and heads straight for the scales to be weighed!"
• "The receptionist efficiently checked us in and promptly informed us that there would be a short wait."
• "I was very grateful that Lennon was able to fit Tessa in the very next day even though she wasn’t an emergency."

Cons:

• "We were with a different vet practice in Torquay but not that happy. We were recommended to try using Amity Vets and are so very pleased that we made that switch."
• "After being at another local vets, I started to feel I was being rushed in, rushed out with no real answers or guidance."
• "After a very negative experience at another VET (one of those VET franchise places) I was happy to see Amity."
• "All vets are not the same! I am so glad I got a second opinion from Amity Veterinary Care about my cat's long term condition."
• "Thank you lennon and team. Allways a warm and friendly welcome :)"
• "Can't fault the personal care that you and your furbabys receive. The place smells more like a spar than a vets."
• "Thank you for all you done for our Cockerpoo 'Molly' you spayed her using the key hole type surgery."
• "Amity Vets was great when I needed my pet Corn Snake looking at."

Value and Membership

Pros:

• "We have opted for the £25 per month membership which will be so beneficial especially with a new puppy."
• "Best part is with their essential membership (£25 a month) you get the 'normal' things a vet would charge for included."
• "We have the essential membership for £25 a month which includes all her worming and flea tablets."
• "We pay monthly for our vets which covers all our flea and worming."
• "I have been a member since Amity launched, and l would not consider going anywhere else."
• "I did a lot of research on various vets near me before I got my border collie puppy a few weeks ago."
• "My dogs always have the best time when they visit the vets. The appointments are very organised and we never cross paths with other pets."
• "With different animal companions throughout my life I have been to several different vets and can assure you that the service and treatment at Amity is the best."

Cons:

• "The injections are £100 for 3 and are given every third day."
• "My African pygmy hedgehog Jay-Jay injured his leg and so I took him for an assessment costing £90."
• "We paid £120 for an initial consultation which was an extremely thorough examination and explanation."
• "I took Bertie, our labrador for her monthly cytopoint injection. Cytopoint helps to support Bertie's itchy skin. This costs £153 per month."
• "Excellent service. Today was our first time with Amity Vets, Lennon and his team extremely helpful and the appointment wasn’t rushed."
• "They were very caring with my pet during the appointment, using WhatsApp video calling to talk to me, ask questions and show me what they were doing."
• "Thank you for all you done for our Cockerpoo 'Molly' you spayed her using the key hole type surgery."
• "Amity Vets was great when I needed my pet Corn Snake looking at."