The Stables Bar & Restaurant Reviews Summary

Category: Restaurant Stanley

Address: Hall Hotel, Beamish, Stanley, DH9 0YB, United Kingdom

Phone: +441207288750

Rating: 4.3
based on 125 reviews.

Customer Service

Pros:

  • "Staff friendly."
  • "Staff greeted us on arrival & were very friendly and polite throughout our visit too."
  • "Staff were attentive and professional and served with politeness and smiles."
  • "Staff so polite and friendly well informed on the dishes."
  • "Very friendly staff, clean, safe and secure."
  • "Attentive and helpful staff."
  • "Staff were friendly and nothing was too much bother."
  • "Staff are friendly and efficient without being chatty or intrusive."

Cons:

  • "Pestered by flies and wasps throughout the meal (sitting inside overlooking the courtyard)."
  • "Staff were struggling to smile, no atmosphere."
  • "To top it off we found a hard piece of gristle in the chicken wrap."
  • "My Mum has severe arthritis and is disabled so, by the time our meal arrived, she was in a severe amount of pain."
  • "Other reviews tell me this is a regular problem."
  • "Very poor visit ordered food for 4 adults and child served starter really quick then waited 1hr 10 mins for rest of food."
  • "Had to wait an hour for a table inside, for some reason they were not serving food outside."
  • "This was supposed to be a family celebration which was utterly ruined by the kitchen staff ultimately."

Food Quality

Pros:

  • "The food was divine. I had large prawns cooked in garlic with a dipping sauce."
  • "The breakfast was a good start to the day and so fresh."
  • "The food was excellent."
  • "Extremely accommodating for allergies."
  • "All round delicious and food much better than expected."
  • "The food was absolutely delicious. Thai chicken cakes & Moules starters."
  • "The food is fabulous! I had the Super Wholefood salad with Pea and Mint falafals...divine!!"
  • "A subtle use of ingredients combine to deliver an explosion of flavours unrivalled by many restaurants."

Cons:

  • "The Sunday Dinner menu is the Sunday lunch one."
  • "We all had the Sunday lunch and all was lukewarm."
  • "The food took absolutely ages. Table was booked for 2pm."
  • "The chicken dinner with bacon wrapped around the breast was barely cooked and tough."
  • "Vegetarian options for Sunday dinner are limited."
  • "Food was an issue. We all had the Sunday lunch and all was lukewarm."
  • "We had to wait an hour for a table inside, for some reason they were not serving food outside."
  • "The mash was basically liquid and tasteless and for the price it is pretty shocking."

Ambiance and Setting

Pros:

  • "Great atmosphere and relaxing and comfortable."
  • "Great aesthetic inside and out."
  • "Beautiful grounds."
  • "The place had the same feel, nice courtyard if you want to enjoy a drink outside."
  • "Very inkeeping with the buildings original use."
  • "Beautiful outdoor terrace for al fresco dining leads into the indoor dining tastefully done throughout."
  • "The surroundings inside and outside excellent."
  • "Lovely restaurant with plenty of outside space for when the weather allows it."

Cons:

  • "Unfortunately they no longer have their own onsite brewery and therefore their own beers are no longer available."
  • "The coffee machine initially was not working, as it had run out of coffee beans."
  • "We sat and stared at empty plates for 45 minutes before we had to ask someone to clear our table!"
  • "It's been so long since I was last here, well before lockdown."
  • "Pestered by flies and wasps throughout the meal (sitting inside overlooking the courtyard)."
  • "The car park is a bit rough; stoney and muddy in parts."
  • "Quite disappointing meal especially after looking so forward to eating out."
  • "We weren't the only ones as several people were coughing. I think the chimney needs sweeping."

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