Address: Tresillian Barton, Newquay, TR8 5AA, United Kingdom
Phone: +441872510246
Rating: 4.5
based on 278 reviews.
Activities and Attractions
Pros:
"With pony rides, tractor rides, indoor and outdoor play areas, variety of animals to meet, and activities to take part in there are plenty of things to do."
"We spent all day from opening to closing, not deterred by the changeable weather and managed to experience all the fun activities both outdoors and in."
"Enjoy all the park rides and watching the animals."
"The venue let him run freely whilst stopping by each activity or sight where he felt he wanted too."
"Lots of varying play areas, lots of open ground to roam."
"Numerous outside playareas including slides, zip wires, trampolines, pedal tractors, giant sandpit."
"Pony rides, Tractor rides, Pat-a-Pet, and Bug Zone."
Cons:
"Extra money for stuffing a teddy bear workshop or riding on a donkey - didn't really seem fair that this should be extra."
"The slides are so old they don't work."
"Only disappointing part for us, especially for a larger family is how many things cost extra."
"The toddler merry-go round was corroded to such an extent it looks like it will fail at any time."
"A tarantula was shown on the website (my son was excited to see it) but it was not in the Bug House."
"The outdoor play areas are small, half the pedal town vehicles were missing pedals and were tiny for bigger kids."
"Outside trampolines in need of TLC as is some outside play equipment."
Value for Money
Pros:
"The best value day out in the county...so far. What a fabulous place for young families!"
"This is a good value attraction with lots on and varied activities for the children."
"In comparison to other local days-out, the entry price is not excessive and you can return every day for the next week at no extra cost - great value for money."
"Entry price is excellent value for money considering you can return again for free within 7 days."
"Very cheap too. One of the only places I know of that allow you to pay in groups of 4,5,6 etc and include as many adults."
"The admission price is very reasonable, and you can spend all day here."
"When you buy entry it is valid for a week so really good value."
Cons:
"Waste of money, old tired and in need of some updating."
"It is quite expensive to get in."
"Family of 5 cost us £50 and it felt like a waste of money."
"Entry price far too expensive. Overall very poor quality."
"It wasn't worth the money at all after paying 34 pounds to get in we expected a lot more, the best bit about it all was the 'adventure playground'."
"Food there is expensive though hence why you see the majority of people taking there own picnics!"
"Paid almost £30 for 1 adult and 1 3yr old but this did give me the option to return for free."
Staff and Service
Pros:
"Very friendly and helpful staff."
"The staff were absolutely lovely as well, so thank you for a brilliant day out!"
"Can I just say this was THE best experience for us as a family and our little boy."
"The lady who was doing the pony rides was super child friendly and just a real nice person."
"The staff were super welcoming and friendly."
"All staff really friendly and professional."
"Staff are always happy to talk to you about the animals and know them really well."
Cons:
"The woman that seemed to be in charge was telling one of the young men to cover the ice-cream while cleaning, and the one serving was listening to them and not paying attention to me standing in front of him."
"Staff were rude, fish was burnt and chips were soggy next to an undressed salad consisting of bagged leaves (£9)."
"Staff were rude in the bug zone and the soft play."
"Staff are lazy and blunt other than the one lady at the pony rides who was 10/10, very pleasant."
"He was rude and would not offer a refund."
"Ladies on reception very rude and unhelpful."
"They were understaffed on entrance desk and had to wait ages to get in."
Facilities and Cleanliness
Pros:
"The park seemed very clean and tidy."
"The site was clean and well-maintained."
"Toilets were immaculately kept, and all the buildings were in a good state of repair."
"Toilets were quite clean. Good picnic places."
"Really impressed with how clean and tidy the whole place is, you can tell lots of love goes into the business."
"Very welcoming staff - site very clean and well kept."
"Toilets were spotless, plenty of hand washing facilities too."
Cons:
"Baby changing unit was filthy, door doesn't lock and you can't go in with the pushchair."
"Not a lot of indoor seating especially in the soft play area."
"Was shocked at how tired, rundown and uncared for it was. Dried up duck pond pen, rusty hand dryers, slippery green decking by the sheep enclosure."
"No toilet roll in the loos."
"Unfortunalty they didn't seem to have any heating so it was extremely cold for parents sat at tables and children running around."
"Large soft play Area, which is not supervised in any way, with a vertical drop slide, too easy for smaller kids to fall from that."
"Our impression was a place which is run down and grubby."