Perfect Smile Spa Reviews Summary

Category: Dental clinic Hornchurch

Address: 132A High St, Hornchurch, RM12 4UH, United Kingdom

Phone: +441708442114

Rating: 4.9
based on 244 reviews.

Comfort and Atmosphere

Pros:

  • "Eleanor who made me feel very comfortable and relaxed and looked after me through my whole treatment."
  • "From the moment I stepped into the facility, the staff were warm and welcoming and eased any anxieties I had."
  • "The reception team was always very polite and ready to help."
  • "Jessica and Eleanor on reception are always warm and friendly."

Cons:

  • There are no cons related to comfort and atmosphere as per the reviews provided.

Treatment and Dental Work

Pros:

  • "My whole experience with Jas was brilliant from start to finish."
  • "The treatment was completely painless and I felt comfortable."
  • "I’m so pleased with my results and wish I had done this years ago!"
  • "The whole team are just amazing here they really look after you!"
  • "My treatment was completely pain free and looks completely natural."

Cons:

  • "After my teeth whitening procedure, I queried why Pola Office+ had been used and not Zoom branded product."
  • "A couple of weeks on my teeth look exactly the same as they did before."

Cost and Financial Options

Pros:

  • "I also got finance with a whole year to pay."
  • "Cost wise the treatment is relatively competitive compared to other practices I looked at."
  • "He carefully explained what he would do and the options for payment."

Cons:

  • There are no cons related to cost and financial options as per the reviews provided.

Results and Satisfaction

Pros:

  • "The gap is completely closed and my teeth are far whiter than they were."
  • "This has completely transformed my smile."
  • "I now have a smile that is far better than I could have expected."
  • "I went looking for a perfect smile and I definitely came out with a PERFECT SMILE."

Cons:

  • There are no cons related to results and satisfaction as per the reviews provided.

Patient Care and Follow-up

Pros:

  • "Jas always explains what he’s doing and makes sure you are comfortable with any treatments/surgery."
  • "Doctor Jas explained to me every step of the procedure and answered all my questions patiently and accurately."
  • "At each visit I was met by cheerful helpful staff from reception to the treatment room."

Cons:

  • There are no cons related to patient care and follow-up as per the reviews provided.

Recommendations and Referrals

Pros:

  • "I will definitely be referring family and friends for all their dental treatment in the future."
  • "I would definitely recommend to my family and friends."

Cons:

  • There are no cons related to recommendations and referrals as per the reviews provided.

Consultation and Dental Treatment Experience

Pros:

  • "The process was faultless and I came away with exactly what I wanted."
  • "All my treatments were done very professionally & they were all painless."

Cons:

  • "I had a gap between my teeth following an NHS extraction a year earlier and the false denture had been causing me discomfort."

Staff Attitude and Professionalism

Pros:

  • "Everyone I encountered was friendly and professional."
  • "The staff were very professional, welcoming and understanding."

Cons:

  • There are no cons related to staff attitude and professionalism as per the reviews provided.

Pain and Discomfort Management

Pros:

  • "The one extraction I had was totally painless."
  • "All my treatments were done very professionally & they were all painless."

Cons:

  • There are no cons related to pain and discomfort management as per the reviews provided.

Overall Satisfaction

Pros:

  • "I can wholeheartedly recommend this dental practice."
  • "Overall, my experience with the practice has been overwhelmingly positive."

Cons:

  • "However, the lack of transparency about the whitening product used and the ineffectiveness of my treatment has left me unsatisfied."

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