Michael Graham Estate Agents Newport Pagnell Reviews Summary

Communication and Updates

Pros:

• "Communication, updates were excellent and everybody was always very helpful and friendly."
• "She was always the first to inform me of any updates, and always available when needed."
• "Throughout the process, the communication within the team was outstanding."
• "The professionalism of the whole team is outstanding. You always answered our questions, returned emails and phone calls promptly."
• "Very punctual, informative, polite, responsive and helpful."
• "The service we received was very professional and nothing was to much trouble .. no matter how many times we wanted to look at our new house!"
• "We found them completely honest with us from the start, and incredibly professional."
• "Throughout our whole process the team at Michael Graham were fabulous, constantly keeping us up to date with information."

Cons:

• "They watched over the property as things went missing and were damaged, telling me everything was ok."
• "TENNENTS BEWARE!!!!!! Very unprofessional withholding clients deposits without informing them of why."
• "Would never use these again! Have held my full deposit with no reason and against the law."

Professionalism and Support

Pros:

• "The staff at the Newport Pagnell office have been attentive, responsive, supportive and friendly throughout the process."
• "Magda has been professional but also very caring throughout the sale."
• "We have had a brilliant experience with Michael Graham in Newport Pagnell. They successfully sold our house with great patience and a positive can do attitude."
• "Michael Graham Estate Agents managed everything so well from the valuation and expectation, the marketing of the property and viewings."
• "Simon Gates and his team facilitated a sale and purchase on our behalf. I can’t recommend them highly enough."
• "Professional, courteous and friendly from the outset to completion."
• "We found them very professional - all the agents who carried out viewings were very knowledgeable about our property."
• "A very professional team of people, who were tenacious in their efforts to sell our property."

Cons:

• "In the aftermath dealing with the state the property had been left in, I found them to be arrogant, inept and unprofessional."
• "Take a step back into feudal England with these two-faced robber-barons. Sure, they'll butter you up for a sales commission, but they'll treat you like a peasant if you're renting!"