Quarters Estate Agents Reviews Summary

Category: Real estate agency Leighton Buzzard

Address: 17 -21 Ropa Court, Leighton Buzzard, LU7 1DU, United Kingdom

Phone: +441525853733

Rating: 4.9
based on 128 reviews.

Customer Service

Pros:

  • "They gave us 100% commitment throughout the process."
  • "All the team were aware of our purchase so we didn't need to explain anything every time we rung and Emma ensured everything went smoothly."
  • "Every person I dealt with there was efficient and helpful, and Jamie and Matthew were extremely supportive throughout the whole process."
  • "The support and communication throughout the whole process was brilliant."
  • "The team were very responsive and proactive, liaising between myself, solicitors and the buyer."
  • "Their staff - Emma and Nicola - were super responsive and helpful whenever I called."
  • "The whole team were quick to respond, happy to help and nothing felt like too much trouble."

Cons:

  • "Gave them my details saw a few properties that would match what I wanted on their website but never got a call."
  • "Staff are obviously unprofessional and a mockery to their profession."
  • "Do not expect to sell your property quickly through these clowns they drag their heels and cause unnecessary delays due to a complete lack of communication."
  • "Received verbal abuse from employees when I asked them not to park illegal."
  • "Terrible sales progression. Ignore enquiries from agents of buyers, their own customers and are generally obstructive."

Marketing and Sales

Pros:

  • "They found a buyer, who agreed to pay the full asking price, in ONE DAY!!"
  • "The video tour is very professional - some agents just piece together some stills into a slideshow and add music, but Quarters do a proper walk-around video tour."
  • "Video skills were particularly great as it is an actual video and not just a photo scroll."
  • "We were particularly impressed with the care that went into marketing our property."
  • "Their online marketing is spot on. Simple and clear with outstanding photos and videos."
  • "Jamie did an amazing jobs with the photos and write up of our house and the surrounding area."
  • "They prepared the best marketing details for my property that I’ve ever seen, the video and pictures were top quality."

Cons:

  • "Having put in an offer for a house which was accepted, after seven weeks having paid for solicitors conveyancing and searches the Estate agent took another higher offer which the owners excepted."
  • "In essence we would not recommend this company as we believe them to be unethical."
  • "I highly suspect the five star reviews are all fake."

Professionalism

Pros:

  • "Recommend them for anyone who is looking for the value for their money."
  • "Totally delighted with our experiences, we would 100% recommend."
  • "Best estate agents in Leighton Buzzard!"
  • "Outstanding customer service and such professionalism."
  • "They are professional, and responsive."
  • "Great, honest staff. Only ever dealt with them when buying, but a dream to work with."
  • "The entire team are excellent but in particular Gavin, Jamie & Graham were fantastic."

Cons:

  • "I believe the conveyancing process in England is outdated and unfit for purpose in today’s digital world and needs to change."

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