Connells Estate Agents Leighton Buzzard Reviews Summary

Staff Performance

Pros:

• "Phill and Robbie were super helpful throughout our house purchase and kept us informed all the way."
• "Had a viewing with Sophie who was excellent. Her enthusiasm in showing the property and helping us as buyers seeing the potential of a property was excellent."
• "I have found all the staff to be very helpful and friendly keeping me regularly updated."
• "A big thank you to Lheyton who was extremely efficient and professional."
• "Gemma Kent always had everything prepared and took lots of time to speak to us about what we were looking for in detail."
• "Everyone I have dealt with at Connells has been extremely friendly, polite, cheerful and professional."
• "Taylor really stood out for me, as she listened, patiently advised regarding current properties and took the time to make me feel valued."

Cons:

• "The efficiency and professionalism of the sales team has been massively tarnished by the constant harassment we are still receiving from the central office telemarketing service."
• "We are now into the third week and the staff at the Leighton buzzard Connells branch are very uninterested in speeding their very very slow responses to our urgent request for our deposit."
• "I ended contract because the landlord harassed me and together with landlord and Connels have stolen my deposit."
• "No one on the phone is actually trained to help you, they all seem to want to refer your questions to their colleagues who are out of the office always!"
• "From the get go, they were offering false information on their listing."
• "I strongly don't advise you to go with Connels Estate Agent, they are totally against tenants."
• "Stay away they are the worst estate agents around. Especially the Leighton buzzard one."

Communication

Pros:

• "Would definitely use them again if we sell and recommend them to everyone we know!"
• "I will highly recommend her to everyone who wants to get professional help."
• "Everyone at Connells is amazing highly recommended."
• "Would defiantly recommend to both buyers and sellers!"
• "Best Agent in town. The staff are excellent at what they do and go the extra mile without being asked."
• "They always got back to me, kept me well informed throughout the process."
• "The one simple thing they did was to answer the phone at the stressful times, always a kind word, and always provided an answer."

Cons:

• "I asked Connells to contact me via email, they phoned and persisted with questions that I didn't have time to ask, rudely."
• "The agent was VERY late to the appointment...did not have any information on the property."
• "It took 3 days for my offer to be given to the vendor...I had 5 calls unreturned."

Professionalism

Pros:

• "We used Connels to buy our first house and they made everything to make the process smooth and quick."
• "I couldn't be happier with the service I have received with Connells and their team."
• "We decided to sell our house on the spur of the moment and went with Connells Leighton Buzzard the house was sold within 10 days."
• "The Manager Phill Appleby has been outstanding in his efforts to support our sale."
• "Lheyton Warby has been honest, open and extremely professional throughout the entire process."
• "Michelle was fantastic and managed to find us a mortgage even with my extraordinary employment position."
• "Robbie was very professional and friendly. Made the house viewing experience really nice."

Cons:

• "Buyers & sellers avoid! Myself and my husband had the worst experience when trying to buy a property through this branch."
• "Connells is notoriously a bad company to deal with...unprofessional and adopt a hard sale technique which is not helpful."
• "Either way went with another estate agent that wasn't useless."