Sandaway Beach Holiday Park Reviews Summary

Accommodation Quality

Pros:

• "Caravans modern & spotlessly clean."
• "The caravan and site were clean and tidy."
• "The chalet we stayed in was well equipped and very comfortable."
• "Our caravan was nice and clean and it allowed doggies but no doggie smell."
• "The caravan was old but it was clean and comfortable and had the facilities we needed."
• "The Caravan was spotless and the staff are Fantastic, the park was nice and clean."
• "Lodge inside was immaculately clean, beds were made, mattress really comfortable."

Cons:

• "I chose a 2 bed platinum caravan - was very Dissapointed to find a caravan on the smaller side."
• "Broken utensils in caravan, dog biscuits under TV unit, carpet full of dog hair."
• "The caravan was disgusting. Dirty, smelly, spider webs are everywhere, dust on the shelves in the bedroom."
• "Upon further inspection we saw extremely thick dust and animal hair on the floor and ceilings particularly in the bedrooms."
• "Apartment overall was good however very dusty behind literally everything, pants were left from previous occupiers, pens under the settee along with some grated cheese 😵."
• "The caravans are disgusting holes in wall, doors falling off in the kitchen."
• "Toilets were not cleaned for the whole duration of our stay with hair in sinks and dirty underwear left on the toilet floor."

Staff and Service

Pros:

• "The staff are very friendly and welcoming."
• "Helpful staff showed us to pitch."
• "Staff were very friendly. Views are amazing."
• "The staff on reception were very friendly."
• "The staff were super friendly and great with the children."
• "Fantastic staff, warm and friendly welcome and a joy to stay there!"
• "The staff were amazing."

Cons:

• "We complained but received no apology, and I resorted to cleaning the bedrooms myself with a vacuum."
• "However, our long weekend was badly let down by very poor service by just 1 member of staff."
• "Miserable looking staff! One bar member was more interested in plugging her phone in to charge rather than serving."
• "The staff seams unhappy in the restaurant, not a lot of smiling faces."
• "The woman slammed the plate down on the counter and said rudely, what do you want then!"
• "Woman at food corner in the bar kept correcting everyone in a rude tone as if we were thick."
• "One staff member to busy on her phone at the bar."

Facilities and Amenities

Pros:

• "Food delivered to tent pitch!"
• "Parking next to each caravan which is great."
• "The toilet/shower block was clean and smelt cleaning each time we used."
• "Entertainment is great."
• "The park had a good variety of activities for all ages."
• "The showers are nice and hot and the pool was lovely and warm even on a cloudy windy day it was easy to get in for a swim."
• "The swimming pool was very clean and tidy."

Cons:

• "There are 80 very steep steps going down to the beach. (Unsuitable for pushchairs, Wheelchairs, people with walking difficulties)"
• "The site its self you could not fault. But I am only giving 1 star because the toilet and shower block was disgusting."
• "The shower block was dark dingy and smelt of damp and desperately requires upgrading."
• "The children's entertainment is very basic & based more for toddler's."
• "Shower block not set up for campers, not cleaned for 3 days."
• "The clubhouse that was supposed to be a 'clubhouse' was really a small pub."
• "The toilets are very dated and not cleaned on a regular basis."

Location and Views

Pros:

• "Lovely caravan park with spectacular views!"
• "Stayed in a Gold chalet for 7 nights. The view of the sea from the chalet was stunning!"
• "Smaller site yet perfectly placed. Loved the views and ideal location."
• "Our accommodation Had this amazing view."
• "Beautiful location."
• "The location. The beach was only a short walk away which had plenty of rock pools for the children to explore."
• "Lovely location, stunning views."

Cons:

• "The location is great but be prepared for a steep climb each time you want to use the beach or go to the town."
• "Entertainment area quite dated, felt like being at a 60's butlins."
• "The sites own beach is inaccessible the steps far to steep and buckled."
• "Is a very steep walk down to town and beach so wouldn’t recommend if you aren’t very mobile."
• "Internet and phone signal are terrible (except clubhouse) in caravan."
• "The entertainment is very limited and in house, so rather average."
• "This park is not for camping, they only have a small section for camping which is all on a slant."